At a Glance
- Tasks: Manage key enterprise accounts and build strong customer relationships.
- Company: Join a fast-growing AI tech company transforming digital landscapes.
- Benefits: Competitive salary, OTE potential, and comprehensive benefits package.
- Other info: Opportunity to work with senior stakeholders and lead strategic initiatives.
- Why this job: Drive account growth and make a real impact in a dynamic environment.
- Qualifications: 5+ years in account management with proven success in B2B relationships.
The predicted salary is between 70000 - 90000 £ per year.
About the Company
Nautilus has partnered with a fast-growing AI and enterprise technology company that is transforming how large organisations modernise legacy systems, improve operational efficiency, and accelerate digital transformation.
About the Role
Due to continued growth and the onboarding of several major enterprise customers, they are looking to appoint an experienced Key Account Manager to own and grow strategic client relationships across their expanding portfolio. This is a fantastic opportunity for a commercially minded account manager who thrives on building long-term customer partnerships, driving account expansion, and working closely with senior stakeholders within complex enterprise environments.
Responsibilities
- Own and manage strategic enterprise customer relationships
- Serve as the primary day-to-day commercial contact for assigned accounts
- Build strong relationships across technical, operational, and executive stakeholder groups
- Coordinate customer onboarding and implementation activities with internal teams
- Develop and execute account growth and expansion plans
- Identify opportunities for additional solutions, services, and platform adoption
- Lead Quarterly Business Reviews (QBRs) and strategic account meetings
- Maintain stakeholder maps, account plans, renewal schedules, and growth roadmaps
- Work closely with Sales, Pre-Sales, Product, and Delivery teams to maximise customer outcomes
- Ensure accurate forecasting, pipeline management, and CRM updates
Required Skills
- 5+ years' experience in Enterprise Account Management, Strategic Account Management, Customer Success, or a similar commercial role
- Proven success managing complex B2B customer relationships within SaaS, software, technology, or IT services environments
- Demonstrable track record of driving account growth and customer retention
- Experience engaging senior stakeholders, including technical and executive decision-makers
- Strong commercial acumen with the ability to identify and convert expansion opportunities
- Experience leading business reviews and executive customer meetings
- Excellent communication, relationship-building, and stakeholder management skills
- Full UK driving licence and willingness to travel within the UK when required
Preferred Skills
- Experience within AI, enterprise software, infrastructure technology, digital transformation, or managed services
- Exposure to large-scale enterprise organisations and complex account structures
- Experience using Salesforce CRM or similar platforms
- Experience working with customers in sectors such as retail, logistics, or other enterprise industries
Pay range and compensation package
£70,000–£90,000 base salary | £120,000–£140,000 OTE | Benefits
Key Account Manager employer: Nautilus Search
Nautilus is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the AI and enterprise technology sector. With a strong focus on employee growth, the company offers extensive training and development opportunities, alongside competitive compensation packages and benefits. Located in a vibrant area, Nautilus encourages collaboration and creativity, making it an ideal place for Key Account Managers to thrive while building meaningful relationships with major enterprise clients.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to enterprise technology and AI. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Key Account Manager role. Highlight your successes in managing complex B2B relationships and driving account growth. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in managing complex B2B relationships and any successes you've had in driving account growth. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your experience with senior stakeholders and your commercial acumen.
Showcase Relevant Experience:When filling out your application, be sure to showcase your experience in SaaS or technology environments. We love seeing candidates who have a proven track record in customer success and account management, so make that front and centre!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Nautilus Search
✨Know Your Stuff
Before the interview, dive deep into the company’s background and their AI and enterprise technology solutions. Understand how they help organisations modernise legacy systems and improve operational efficiency. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Relationship Skills
As a Key Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed complex B2B relationships or driven account growth. Be ready to discuss how you engage with senior stakeholders and navigate through different levels of an organisation.
✨Prepare for QBRs
Since leading Quarterly Business Reviews (QBRs) is part of the role, think about how you would approach these meetings. Bring ideas on how to present account performance and growth opportunities effectively. This shows that you’re proactive and understand the importance of strategic discussions in maintaining client relationships.
✨Be Ready to Discuss Expansion Opportunities
The role requires identifying additional solutions and services for clients. Think of specific scenarios where you’ve successfully identified and converted expansion opportunities in previous roles. Highlight your commercial acumen and how it led to increased customer satisfaction and retention.
