Chief Officer

Chief Officer

Portsmouth Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the vessel operations, ensuring safety and efficiency during your watch.
  • Company: Join Wightlink, a historic ferry service dedicated to outstanding customer care and environmental responsibility.
  • Benefits: Enjoy 33 days of leave, concessionary travel, discounts, and free parking.
  • Why this job: Be part of an award-winning team making a real impact on community connections and sustainability.
  • Qualifications: Must have Chief Mate Unlimited ticket, valid ENG1, and strong leadership skills.
  • Other info: Fixed term contracts available for up to 9 months starting February 2025.

The predicted salary is between 36000 - 60000 £ per year.

Job Title: Chief OfficerLocation: Portsmouth – FishbourneDepartment: Fleet Operations

Our Fleet Operations Team are looking for experienced Chief Officers to join our award winning team on our Portsmouth to Fishbourne route. These roles are fixed term contracts of up to 9 months to cover our summer period commencing February 2025.

What you’ll be doing:

  • Maintain smooth running of the vessel throughout the watch, ensuring the ship is operated in a safe and efficient manner.
  • Ensure provisions of the Safety Management System (SMS) are complied with.
  • Conduct regular inspections to ensure standards are achieved at the highest level.
  • Ensure that Deck Patrols of the ship are carried out in the required manner.
  • Overseeing the Deck Crew; assisting in berthing operations.

What we’re looking for:

  • Chief Mate Unlimited ticket.
  • Valid ENG1.
  • Demonstrable leadership skills.
  • Proficiency in personal survival techniques.
  • Proficiency in survival craft & rescue boats.
  • Proficiency in fire prevention and fire fighting.
  • Proficiency in advanced fire fighting.
  • Prior experience on Passenger ships would be preferable but not essential; excellent customer service skills are necessary.

We are Wightlink. We are Captains, Baristas, Accountants, Engineers, Cleaners, Port Operators, Technicians and many more.

We’ve been carrying people across the Solent for over 160 years and things have changed a lot in that time. Bigger ferries, more passengers, quicker crossing times – but some things remain the same; not least our dedication to providing the best service possible and our passion for the Isle of Wight.

Our mission is to be the easiest way to cross the Solent with outstanding customer service and we’re always looking for outstanding people who can help us deliver on it. We’re an equal opportunities employer with a strong focus on diversity and inclusion. Safety is at the heart of everything we do, and we’re backed by some of the world’s leading investors.

We take our commitment to the environment seriously and you can play a part in helping us achieve our goals. We already operate England’s first hybrid energy ship, Victoria of Wight, and have implemented a wide range of initiatives to protect the sea, land and air that surround us. With big plans for the future, it’s a great time to join us – we’ve pledged to further reduce our carbon emissions significantly over the next decade.

We’re often asked why it’s so great to work at Wightlink. Perhaps it’s because we offer:

  • 33 days pro-rata annual leave.
  • Clear and supported career progression.
  • Concessionary ferry travel for you and your family.
  • Discount on food & drink as well as exclusive discounts at a range of Island and Mainland businesses.
  • Free parking.
  • A chance to make a difference to the communities that depend on our lifeline service.

Apply for this job

Our Fleet Operations Team are looking for experienced Chief Officers to join our award winning team on our Portsmouth to Fishbourne route.

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Chief Officer employer: Nautilus International

At Wightlink, we pride ourselves on being an exceptional employer, offering our Chief Officers a unique opportunity to thrive in a dynamic and supportive work environment. With a strong commitment to employee growth, we provide clear career progression paths, generous annual leave, and exclusive discounts, all while fostering a culture of safety, diversity, and environmental responsibility. Join us in making a meaningful impact on the communities we serve as we continue to innovate and lead in sustainable ferry operations.
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Contact Detail:

Nautilus International Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Officer

✨Tip Number 1

Familiarize yourself with Wightlink's values and mission. Understanding their commitment to customer service and environmental sustainability will help you align your experience and skills with what they are looking for in a Chief Officer.

✨Tip Number 2

Highlight any previous experience you have on passenger ships, even if it's not essential. Emphasizing your customer service skills and how you've handled similar responsibilities can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your leadership style and how you manage a team, especially in high-pressure situations. Wightlink values strong leadership, so be ready to provide examples of how you've successfully led a crew in the past.

✨Tip Number 4

Research the latest safety management practices and regulations relevant to fleet operations. Being knowledgeable about current standards will demonstrate your commitment to safety and efficiency, which is crucial for the role.

We think you need these skills to ace Chief Officer

Leadership Skills
Safety Management System (SMS) Compliance
Vessel Operations Management
Deck Crew Supervision
Berthing Operations Assistance
Personal Survival Techniques
Survival Craft & Rescue Boats Proficiency
Fire Prevention and Fire Fighting Proficiency
Advanced Fire Fighting Proficiency
Customer Service Skills
Inspection and Standards Compliance
Problem-Solving Skills
Team Collaboration
Adaptability in High-Pressure Situations

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the Chief Officer position. Highlight your relevant experience in vessel operations, safety management, and leadership in your application.

Tailor Your CV: Customize your CV to emphasize your Chief Mate Unlimited ticket, valid ENG1, and any relevant experience on passenger ships. Include specific examples of your leadership skills and customer service experience.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for maritime operations and your commitment to safety and customer service. Mention your alignment with Wightlink's mission and values.

Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the role of Chief Officer.

How to prepare for a job interview at Nautilus International

✨Showcase Your Leadership Skills

As a Chief Officer, demonstrating strong leadership is crucial. Prepare examples from your past experiences where you successfully led a team or managed a challenging situation on board. This will highlight your ability to oversee the Deck Crew effectively.

✨Emphasize Safety Management Knowledge

Familiarize yourself with the Safety Management System (SMS) and be ready to discuss how you have ensured compliance in previous roles. Highlight any specific instances where you conducted inspections or implemented safety protocols.

✨Demonstrate Customer Service Excellence

Even though prior experience on passenger ships is preferable, excellent customer service skills are essential. Prepare to share examples of how you've provided outstanding service in past roles, especially in high-pressure situations.

✨Discuss Environmental Commitment

Wightlink values environmental responsibility. Be prepared to talk about any initiatives you've been involved in that focus on sustainability or reducing carbon emissions, as this aligns with their mission and future goals.

Chief Officer
Nautilus International
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