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- Tasks: Clean and maintain guest rooms to ensure a memorable stay experience.
- Company: Join a vibrant hotel team focused on guest satisfaction.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Perfect for those who love interacting with people and making a difference.
- Qualifications: No specific requirements, just a positive attitude and energy!
The predicted salary is between 1200 - 1600 £ per month.
Reporting to the Housekeeping Supervisor, the Room Attendant will be responsible for cleaning the guest rooms to high standards for the comfort and convenience of our guests in order to help create a seamless and memorable stay experience for them.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Attend pre-shift meeting, collect the daily room cleaning report/assignments and sign out the master key.
- Ensure all assigned rooms are cleaned accordingly and return master key to housekeeping office at the end of shift.
- Pack trolley and ensure that it is neatly stacked with linen and there are sufficient supplies before starting to make up rooms.
- Able to prioritise daily job tasks, e.g. which room to clean first.
- Ensure that all guest rooms are cleaned as per established standards and room supplies are completely replenished.
- Ensure all items in the housekeeping checklist are in good order.
- Know the usage of different chemicals & cleaning supplies.
- Able to operate a vacuum cleaner.
- Remove all dirty room service trays & trolleys, cutleries, and crockeries from corridor and guest rooms to the service area.
- Make sure the rubbish bags are cleared and disposed of at the garbage area after every shift.
- Check and report any missing, damaged items and/or maintenance defects to the Assistant Housekeeper immediately.
- Handle guest laundry requests where applicable and be responsible for pick-up and return of the items.
- Attend to guests' requests immediately when needed and inform the Supervisor if request cannot be handled.
- Pack and keep the pantry and service area neat and tidy at all times.
- Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
- Perform any other duties and responsibilities that may be assigned.
EDUCATION and/or EXPERIENCE
No specific requirements.
SKILLS, ABILITIES & ATTRIBUTES
- Physically fit as the role requires constant movements and lifting of heavy items.
- Passion to serve.
- Positive service mindset and willing to go the extra mile.
- Energetic and cheerful disposition.
- Enjoy interacting with people.
- Good communications and human relations skills.
- Ability to work independently and take initiative.
- Good grooming standards and personal presentation.
- Flexibility on working days and hours including weekends and public holidays.
Room Attendant employer: NAUMI HOTELS SG PTE. LTD.
Contact Detail:
NAUMI HOTELS SG PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out their website and social media. This helps us understand their culture and tailor our answers to show we’re a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and ready to tackle any question about our cleaning skills and guest service.
✨Tip Number 3
Dress to impress! Even if it’s just an interview, looking sharp shows we care about the role. Let’s make sure our grooming standards are on point, just like we would for the guests.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows we’re keen and appreciate the opportunity to join their team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for providing excellent service. Share any experiences where you went the extra mile for someone, as this aligns perfectly with our values at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff. This helps us see how you fit into the Room Attendant role.
Tailor Your Application: Make sure to customise your application for the Room Attendant position. Refer to the job description and match your skills with the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at NAUMI HOTELS SG PTE. LTD.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with the cleaning standards and procedures mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Room Attendant, you'll be interacting with guests regularly. Be prepared to discuss your previous experiences in customer service or any situations where you've gone the extra mile for someone. A positive attitude and a cheerful disposition can really set you apart!
✨Demonstrate Your Organisational Skills
The job requires prioritising tasks effectively. Think of examples from your past where you had to manage multiple responsibilities at once. Share how you kept everything organised and ensured that tasks were completed efficiently, especially in a busy environment.
✨Be Ready to Discuss Safety Protocols
Safety is crucial in housekeeping. Brush up on the safety and security policies relevant to the role. Be ready to talk about how you would handle accidents or report maintenance issues, showing that you take these responsibilities seriously.