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For Companies At a Glance
- Tasks: Guide customers in achieving their financial goals while providing top-notch support.
- Company: Leading financial institution with a focus on customer satisfaction.
- Benefits: Starting salary of £26,010, comprehensive training, and opportunities for development.
- Why this job: Make a real difference in people's financial lives while enjoying flexible working hours.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Exciting hybrid role with opportunities to work on Saturdays and bank holidays.
The predicted salary is between 26010 - 36414 £ per year.
A leading financial institution is seeking a Customer Service, Personal Banker in Southampton. This hybrid role focuses on guiding customers to achieve their financial goals, offering a competitive salary starting at £26,010.
Key responsibilities include:
- Providing exceptional customer support
Candidates will receive comprehensive training with opportunities for further development. Flexibility with working hours is essential, including Saturdays and bank holidays.
Hybrid Personal Banker & Customer Care Pro in Southampton employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Personal Banker & Customer Care Pro in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees at the financial institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you can showcase your customer service skills and experience in banking. We want to highlight our ability to help customers achieve their financial goals!
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, showing up looking professional can make a great first impression. We want to convey that we take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Hybrid Personal Banker & Customer Care Pro in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and banking. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers achieve their financial goals. Let us know what makes you the perfect fit for this hybrid role.
Showcase Your Flexibility: Since flexibility is key for this position, mention your availability clearly. We appreciate candidates who are open to working on Saturdays and bank holidays, so don’t forget to highlight that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NatWest
✨Know Your Financial Stuff
Brush up on your knowledge of financial products and services. Be ready to discuss how you can help customers achieve their financial goals, as this role is all about guiding them effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer support. Highlight your ability to handle difficult situations with grace and how you turned challenges into positive outcomes.
✨Flexibility is Key
Since the role requires flexibility with working hours, be prepared to discuss your availability. Show that you're open to working Saturdays and bank holidays, and share any previous experiences where you adapted to changing schedules.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process or opportunities for further development within the company. This shows your genuine interest in growing with the organisation.
