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For Companies At a Glance
- Tasks: Support customers in achieving their financial goals through excellent service.
- Company: Leading financial institution in Southampton with a focus on growth and training.
- Benefits: Competitive salary starting at £26,010, flexible hours, and comprehensive training.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Opportunities for further development and flexible working during branch hours.
The predicted salary is between 26010 - 36414 £ per year.
A leading financial institution in Southampton is seeking a Customer Service, Personal Banker to guide and support customers in achieving their financial goals. This hybrid role offers a competitive salary starting at £26,010 and requires a passion for customer service and strong communication skills.
Candidates will undergo comprehensive training and have opportunities for further development. Flexible working hours are required during branch opening times, including some Saturdays and bank holidays.
Hybrid Customer Service & Personal Banker - Growth & Training in Southampton employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service & Personal Banker - Growth & Training in Southampton
✨Tip Number 1
Network like a pro! Reach out to current employees at the financial institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Show off your passion for helping customers! During interviews, share specific examples of how you've gone above and beyond in previous roles. This will help us stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find elsewhere.
We think you need these skills to ace Hybrid Customer Service & Personal Banker - Growth & Training in Southampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can guide and support our clients in achieving their financial goals.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experience where you've effectively communicated with customers or colleagues. We love clear and engaging storytellers!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate candidates who take the extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at NatWest
✨Know Your Stuff
Before the interview, make sure you understand the financial products and services offered by the institution. Brush up on your knowledge of customer service best practices and be ready to discuss how you can help customers achieve their financial goals.
✨Show Your Passion
This role requires a genuine passion for customer service. Be prepared to share examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to helping others and your suitability for the role.
✨Practice Your Communication Skills
Strong communication skills are key in this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. Focus on being concise while still providing detailed answers.
✨Flexibility is Key
Since the role requires flexible working hours, be ready to discuss your availability during the interview. Highlight your willingness to work on Saturdays and bank holidays, as this shows your commitment to the job and understanding of the industry's demands.
