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For Companies At a Glance
- Tasks: Support customers through digital channels and face-to-face interactions.
- Company: Leading UK banking institution with a focus on customer growth.
- Benefits: Competitive salary starting at £30,813 and comprehensive training.
- Why this job: Make a real difference in customers' financial health while growing your career.
- Qualifications: Experience in banking and excellent customer service skills.
- Other info: Flexible working hours with a mix of remote and branch activities.
The predicted salary is between 30813 - 43000 £ per year.
A leading UK banking institution is seeking a Senior Personal Banker for a 12-month role. In this mid-senior level position, you will support customers through digital channels and face-to-face interactions.
Key responsibilities include:
- Conducting Financial Health checks
- Identifying suitable products
- Delivering excellent customer service
This position offers a competitive salary starting at £30,813 and comprehensive training. You must be flexible with working hours, balancing remote and branch-based activities.
Senior Personal Banker — Hybrid Banking & Customer Growth employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Hybrid Banking & Customer Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and financial health checks. We want to show that we can handle both digital and face-to-face interactions with ease.
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you can balance remote work with branch activities. We need to demonstrate that we’re adaptable and ready to meet customers wherever they are.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Senior Personal Banker — Hybrid Banking & Customer Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Personal Banker role. Highlight your customer service experience and any relevant banking qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about banking and how you can contribute to customer growth. Be genuine and let your personality come through.
Showcase Your Flexibility: Since this role involves both remote and branch-based work, emphasise your adaptability in your application. Share examples of how you've successfully balanced different working environments in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status!
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Be ready to discuss how you would conduct Financial Health checks and identify suitable products for customers. This shows that you understand the role and can provide valuable insights.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction.
✨Be Ready for Hybrid Work Questions
Since this role involves both remote and branch-based activities, be prepared to discuss how you manage your time and stay productive in a hybrid work environment. Share strategies that have worked for you in the past.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training process or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
