Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional customer service and assist clients with digital banking and financial needs.
- Company: Leading banking group known for its commitment to customer satisfaction.
- Benefits: Competitive salary, generous benefits, and comprehensive training for qualifications.
- Why this job: Make a real difference in clients' financial lives while growing your career.
- Qualifications: Experience in banking or customer service; strong relationship-building skills.
- Other info: Flexible shifts to ensure customer support when needed.
The predicted salary is between 36000 - 60000 £ per year.
A leading banking group seeks a Senior Personal Banker in Romford to provide exceptional customer service while helping clients with digital banking and complex financial needs.
The role involves:
- Conducting Financial Health Checks
- Building relationships
- Promoting appropriate banking products
You will receive comprehensive training to achieve qualifications and enjoy a competitive salary along with generous benefits. Flexibility is essential due to varied shift hours, ensuring customers receive support when needed.
Senior Personal Banker — Digital Banking & Wealth Growth in Romford employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Digital Banking & Wealth Growth in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of digital banking trends and customer service excellence. We want you to showcase how you can provide exceptional service and meet complex financial needs.
✨Tip Number 3
Practice your Financial Health Check skills! Being able to demonstrate your ability to assess clients' financial situations will show that you're ready to hit the ground running in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Personal Banker — Digital Banking & Wealth Growth in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital banking and customer service. We want to see how you've helped clients with their financial needs, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Personal Banker role. Share your passion for helping customers and any relevant achievements that showcase your skills.
Showcase Your Relationship-Building Skills: In this role, building relationships is key. We want to know how you’ve successfully connected with clients in the past. Include specific instances where you’ve gone above and beyond to meet their needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NatWest
✨Know Your Banking Products
Make sure you’re well-versed in the banking products and services offered by the company. Familiarise yourself with digital banking solutions and wealth management strategies, as you'll need to demonstrate your ability to promote these effectively during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you’ve gone above and beyond for clients, especially in a banking context, as this role heavily relies on building strong relationships.
✨Understand Financial Health Checks
Brush up on what a Financial Health Check entails. Be ready to discuss how you would conduct one and the importance of assessing a client’s financial situation. This shows that you’re proactive and knowledgeable about the role's responsibilities.
✨Be Ready for Flexibility Questions
Since flexibility is key for this position, prepare to discuss your availability and willingness to adapt to varied shift hours. Highlight any previous experiences where you successfully managed changing schedules or worked in dynamic environments.
