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For Companies At a Glance
- Tasks: Provide exceptional customer service and conduct financial health checks for clients.
- Company: Leading financial services company in the UK with a focus on customer care.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Why this job: Make a real difference in customers' financial health while developing your skills.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Hybrid role with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services company in the United Kingdom seeks a Senior Personal Banker for a 12-month role focused on providing exceptional customer service. The ideal candidate will have experience in customer service, strong communication skills, and the ability to coach a team.
Responsibilities include:
- Supporting customers through various digital and virtual channels
- Conducting financial health checks
- Helping customers with financial products
This position offers a competitive salary and a range of benefits including flexible working hours.
Senior Personal Banker — Hybrid & Financial Health Specialist in Norwich employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Hybrid & Financial Health Specialist in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Senior Personal Banker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising your responses to common questions. Since this role involves digital channels, showing that you're comfortable with technology will give you an edge. We recommend setting up a mock interview with a friend to get feedback.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've helped customers in the past, especially in coaching or guiding them through financial products. This will demonstrate your fit for the role and your commitment to financial health.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else. So, get clicking and make your move!
We think you need these skills to ace Senior Personal Banker — Hybrid & Financial Health Specialist in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant financial roles. We want to see how your skills align with the Senior Personal Banker position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how your communication skills can make a difference. We love seeing genuine enthusiasm for the role!
Showcase Your Coaching Skills: Since this role involves coaching a team, be sure to mention any leadership or mentoring experiences you’ve had. We’re looking for someone who can inspire others, so share specific examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NatWest
✨Know Your Financial Products
Make sure you brush up on the financial products relevant to the role. Understand how they work and be ready to discuss how you can help customers choose the right options for their needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Demonstrate Coaching Ability
Since the role involves coaching a team, think of specific instances where you've successfully mentored or trained others. Be ready to explain your approach and the positive outcomes that resulted from your guidance.
✨Familiarise Yourself with Digital Channels
As the position requires supporting customers through digital and virtual channels, ensure you are comfortable discussing various platforms. Share any relevant experience you have in using these tools to enhance customer interactions.
