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- Tasks: Support customers via video banking and in-branch interactions while conducting Financial Health checks.
- Company: Leading banking institution with a focus on customer service.
- Benefits: Competitive salary starting at £26,350, 36 days holiday, and retirement fund contribution.
- Why this job: Make a real difference in customers' financial health while developing your banking skills.
- Qualifications: Excellent communication and organisational skills, with a passion for customer service.
The predicted salary is between 26350 - 36890 £ per year.
A leading banking institution is looking for a Senior Personal Banker in Luton. The role involves supporting customers through video banking and in-branch interaction, conducting Financial Health checks, and identifying products that meet their financial needs.
Candidates should possess excellent communication and organisational skills, along with a passion for delivering exceptional customer service.
The position offers a competitive salary starting at £26,350 with additional benefits including a generous holiday entitlement of 36 days and a retirement fund contribution.
Senior Personal Banker: Digital Banking & Financial Health in Luton employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Digital Banking & Financial Health in Luton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your video banking skills! Since this role involves video interactions, make sure you're comfortable with the tech. Set up a mock interview with a friend to get used to presenting yourself on camera.
✨Tip Number 3
Prepare for those Financial Health checks! Brush up on your knowledge of financial products and services. Being able to confidently discuss how you can help customers will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Personal Banker: Digital Banking & Financial Health in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital banking and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their financial health and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves video banking and in-branch interactions, we need to see your communication skills in action. Use clear and concise language in your application to demonstrate your ability to connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of digital banking products and services. Be ready to discuss how you can help customers with their financial health and what tools you would use during video banking sessions.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your ability to explain complex financial concepts in simple terms.
✨Demonstrate Customer-Centric Thinking
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you identified their needs and tailored solutions to enhance their financial well-being.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the bank's approach to digital banking and customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
