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For Companies At a Glance
- Tasks: Enhance customer banking experiences and provide outstanding service.
- Company: Leading financial institution in Kingston upon Thames.
- Benefits: Competitive salary, flexible rewards programme, and 33 days holiday entitlement.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 25000 - 30000 £ per year.
A leading financial institution in Kingston upon Thames is seeking a Customer Service, Personal Banker to enhance customer banking experiences. The role includes providing outstanding service, helping customers with various banking needs, and collaborating with teams.
The ideal candidate will have strong communication skills and a passion for customer service.
A competitive salary of £27,585 is offered along with generous benefits, including a flexible rewards programme and 33 days of holiday entitlement pro-rata.
Personal Banker & Customer Service Pro (12-Month) in Kingston upon Thames employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker & Customer Service Pro (12-Month) in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the financial institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and banking. We can role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Showcase your passion for customer service during the interview. Share specific examples of how we've gone above and beyond for customers in the past. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Personal Banker & Customer Service Pro (12-Month) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can enhance banking experiences and make a difference for our customers.
Highlight Relevant Experience: Make sure to include any previous roles or experiences that relate to banking or customer service. We love seeing how your background aligns with what we’re looking for in a Personal Banker.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the different types of accounts, loans, and financial products the institution offers. This will help you answer questions confidently and show your passion for customer service.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've effectively resolved customer issues or collaborated with a team. Practising these scenarios can help you articulate your experiences clearly.
✨Research the Institution
Take some time to research the financial institution you're interviewing with. Familiarise yourself with their values, mission, and any recent news. This shows your genuine interest in the role and helps you tailor your answers to align with their goals.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their customer service philosophy or how they support employee development. It demonstrates your enthusiasm for the role and gives you insight into the company culture.
