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- Tasks: Be the friendly face of banking, helping clients with their financial needs.
- Company: Join a leading financial institution in Herne Bay with a customer-first approach.
- Benefits: Enjoy competitive pay, comprehensive training, and a full benefits package.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible hours available, perfect for students balancing studies and work.
The predicted salary is between 28800 - 48000 £ per year.
A leading financial institution in Herne Bay is looking for a Customer Service Personal Banker. In this role, you will be the first point of contact for clients, providing exceptional service and helping them navigate various banking services.
Strong communication skills and a passion for customer service are essential. The position offers a competitive salary, comprehensive training, and a complete benefits package. Flexibility in working hours is required, covering weekdays and some weekends.
Customer-First Personal Banker — Flexible Hours + Training in Herne Bay employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-First Personal Banker — Flexible Hours + Training in Herne Bay
✨Tip Number 1
Get to know the company! Research the financial institution and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer scenarios with friends or family. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local banking events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Customer-First Personal Banker — Flexible Hours + Training in Herne Bay
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you’ve gone above and beyond for clients in the past, so share specific examples that highlight your skills.
Tailor Your Application: Make sure to customise your application to fit the role of a Personal Banker. Use keywords from the job description, like 'exceptional service' and 'strong communication skills', to show us you’re the perfect match for our team.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your passion for helping clients comes across without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with flexible hours and training.
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Before heading into the interview, brush up on your knowledge of banking services and products. Familiarise yourself with common terms and processes, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond for a client. This will demonstrate your passion for helping others, which is crucial for a Customer-First Personal Banker.
✨Practice Your Communication Style
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering potential questions.
✨Be Ready for Flexibility Questions
Given the flexible hours required for this position, be prepared to discuss your availability openly. Think about how you can accommodate the needs of the bank while also balancing your personal commitments. Showing that you're adaptable will make you a more attractive candidate.
