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- Tasks: Support customers in achieving their financial goals and provide excellent service.
- Company: Leading banking institution with a focus on customer satisfaction.
- Benefits: Competitive salary, generous holiday entitlement, and various benefits.
- Why this job: Make a real difference in customers' lives while developing your banking skills.
- Qualifications: Motivated individuals with a passion for customer service.
- Other info: Flexible working hours with opportunities for growth in the banking sector.
The predicted salary is between 26010 - 26010 £ per year.
A leading banking institution is seeking a motivated Customer Service, Personal Banker in Hastings to support customers in achieving their financial goals.
Responsibilities include:
- Guiding customers through banking requests
- Providing excellent service
- Identifying opportunities for financial products
This role offers a competitive salary of £26,010 pro rata, a generous holiday entitlement, and access to various benefits. Flexible working hours are required, typically during branch opening hours, including occasional Saturdays and bank holidays.
Branch Customer Service & Personal Banker (12-Month FTC) in Hastings employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Customer Service & Personal Banker (12-Month FTC) in Hastings
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking sector. A personal recommendation can make all the difference when you're applying for that Customer Service & Personal Banker role.
✨Tip Number 2
Prepare for the interview by researching the bank's values and services. We want you to show how your skills align with their mission to help customers achieve their financial goals. Tailor your answers to reflect their customer-centric approach!
✨Tip Number 3
Practice your customer service scenarios! Think about how you'd handle different banking requests or difficult customers. We know that demonstrating your problem-solving skills can really impress during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Get on it!
We think you need these skills to ace Branch Customer Service & Personal Banker (12-Month FTC) in Hastings
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've helped customers in the past and how you can bring that same energy to our team!
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect the job description. Show us why you're the perfect fit for the Branch Customer Service & Personal Banker role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the different types of accounts, loans, and financial products the institution offers. This will help you confidently answer questions and demonstrate your ability to guide customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the role and your commitment to helping customers achieve their financial goals.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer interactions. Practice responses to common scenarios, such as dealing with a dissatisfied customer or identifying a suitable financial product for a client. This will show your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This demonstrates your genuine interest in the position and helps you determine if the company is the right fit for you.
