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For Companies At a Glance
- Tasks: Lead digital projects, enhance customer experiences, and manage a dynamic backlog.
- Company: Join a forward-thinking organisation focused on innovative digital solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Experience in digital channels and Agile methodologies is essential.
- Other info: This is a 12-month role with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Digital Product Owner. In this role, you’ll support the digital delivery of our organisation through digital experiences, propositions, capabilities and releases. Your daily responsibilities will see you working collaboratively to provide great, end-to-end customer experiences as you deliver a prioritised backlog to bring propositions to pilot. Make a far-reaching impact through your work and enhance your career profile as you deliver digital experiences that meet customer needs at key moments to resolve pain points.
What you’ll do:
- Identify opportunities and provide insights that impact on digital experiences.
- Lead the development and improvement of one or more digital feature sets by working with designers, delivery teams and engineers to deliver customer outcomes.
- Maintain the backlog and ensure teams collaborate effectively.
- Create and drive the delivery of the experience backlog while effectively prioritising work to maintain completion of sprint goals and tasks.
- Work collaboratively with stakeholders and cross-functional delivery teams and support the identification of risks and issues.
- Manage the delivery of change from vision and inception through to post-live validation and monitoring, ensuring customer experiences and engagement impacts are considered.
- Facilitate the planning, timing, and execution of delivery roadmaps and backlog through aligning the vision, planning and interdependencies of many teams.
The skills you’ll need:
- Ability to define and implement strategic direction for future customer experiences and provide expertise on digital channels, including mobile and online.
- Experience of using design methodology to execute strategic propositions and the ability to understand the strategic vision, with a focus on business outcomes.
- Demonstrate innovative thinking through support and the delivery of customer outcomes.
- Ability to quickly gain an understanding of emerging digital capabilities and communicate and engage with colleagues at all levels.
- Understanding of how to drive innovative ideas through Agile ways of working and harnessing digital and technological advances that benefit our customers.
- Experience of adapting to quickly changing environments, translating data into action and demonstrating an experimental mindset.
- Be purpose-driven, ready to drive positive change for the organisation while taking a holistic view of processes to improve and encourage others to do the same.
- Experience of building and maintaining a positive working relationship with stakeholders across the business, and working at pace while maintaining quality of delivery.
Digital Product Owner (12 months) employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Owner (12 months)
✨Tip Number 1
Familiarise yourself with Agile methodologies, as this role heavily relies on them. Understanding how to manage backlogs and sprints will not only help you in the interview but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your experience with digital channels by preparing examples of past projects where you've improved customer experiences. Be ready to discuss how you identified pain points and implemented solutions that had a measurable impact.
✨Tip Number 3
Network with current or former Digital Product Owners to gain insights into their day-to-day responsibilities. This can provide you with valuable information to tailor your approach and demonstrate your understanding of the role during discussions.
✨Tip Number 4
Prepare to discuss how you would handle collaboration with cross-functional teams. Highlight your communication skills and any tools you’ve used to facilitate teamwork, as this is crucial for maintaining effective relationships across the business.
We think you need these skills to ace Digital Product Owner (12 months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Digital Product Owner role. Focus on your ability to manage backlogs, collaborate with cross-functional teams, and deliver customer outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital experiences and how your background in Agile methodologies can contribute to the company's goals. Mention specific examples of past projects where you successfully improved customer experiences.
Showcase Your Skills: Clearly outline your expertise in digital channels, design methodology, and strategic direction in your application. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role focused on delivering quality digital experiences.
How to prepare for a job interview at NatWest
✨Showcase Your Agile Experience
Make sure to highlight your experience with Agile methodologies during the interview. Discuss specific projects where you successfully managed backlogs and collaborated with cross-functional teams to deliver customer outcomes.
✨Demonstrate Your Customer-Centric Mindset
Prepare examples that illustrate how you've identified customer pain points and developed digital solutions to address them. This will show your potential employer that you understand the importance of enhancing customer experiences.
✨Communicate Your Strategic Vision
Be ready to discuss how you define and implement strategic directions for digital experiences. Share insights on how you've previously aligned project goals with business outcomes, showcasing your ability to think strategically.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you've had to manage change or overcome challenges in a fast-paced environment, and be prepared to explain your thought process.
