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For Companies At a Glance
- Tasks: Enhance customer experience and support financial goals through excellent service.
- Company: Major financial institution in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary starting at £26,010 and 33 days holiday pro rata.
- Why this job: Flexible hours and the chance to make a real difference in customers' financial lives.
- Qualifications: Strong communication skills and a customer-centric approach.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 26010 - 36414 £ per year.
A major financial institution in the United Kingdom is seeking a Customer Service, Personal Banker to enhance customer experience and support their financial goals. The role requires strong communication skills, a customer-centric approach, and attention to detail.
Responsibilities include:
- Guiding customers in banking requests
- Identifying opportunities for financial products
Benefits include a competitive salary starting at £26,010 and a generous holiday entitlement of 33 days pro rata. Flexibility in working hours is essential.
Customer Service & Personal Banker: Flexible Hours employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Personal Banker: Flexible Hours
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking sector. A personal recommendation can really give you an edge when applying for roles like Customer Service & Personal Banker.
✨Tip Number 2
Practice your communication skills! Since this role is all about enhancing customer experience, make sure you can articulate your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to get comfortable.
✨Tip Number 3
Research the company! Familiarise yourself with the financial institution's values and services. This will not only help you tailor your responses during interviews but also show that you're genuinely interested in contributing to their mission.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining our team. Don’t forget to highlight your customer-centric approach and attention to detail in your conversations!
We think you need these skills to ace Customer Service & Personal Banker: Flexible Hours
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Be Customer-Centric: We want to see how you put customers first! In your application, highlight any experiences where you’ve gone above and beyond to meet customer needs or solve their problems. This will show us you’re the right fit for enhancing customer experience.
Attention to Detail Matters: Pay close attention to your application details. Typos or unclear information can be a red flag. Double-check everything before hitting submit, and ensure your CV and cover letter are tailored to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest
✨Know Your Stuff
Before the interview, make sure you understand the financial products and services offered by the institution. Brush up on common banking terms and be ready to discuss how you can help customers achieve their financial goals.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and confident.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to identify their needs and provide tailored solutions, as this will demonstrate your commitment to enhancing customer experience.
✨Flexibility is Key
Given the flexible hours required for this position, be ready to discuss your availability openly. Show that you’re adaptable and willing to work different shifts, which will reflect positively on your suitability for the role.
