Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide outstanding customer service and assist with banking needs.
- Company: Major UK bank in Bristol with a strong community focus.
- Benefits: Competitive salary, generous holiday entitlement, and lifestyle perks.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in the banking sector.
The predicted salary is between 26010 - 36414 £ per year.
A major UK bank in Bristol is seeking a Customer Service, Personal Banker. You will be a vital part of the branch, providing outstanding service to customers and helping them with their banking needs.
Responsibilities include:
- Proactive conversations
- Processing banking requests
- Identifying opportunities for financial products
The position offers a competitive salary starting at £26,010, a generous holiday entitlement, and various lifestyle benefits.
Personal Banker & Customer Service Pro in Bristol employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Banker & Customer Service Pro in Bristol
✨Tip Number 1
Get to know the bank's values and culture before your interview. This way, you can show how your personal banking experience aligns with their mission. It’s all about making that connection!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want you to be ready to share those stories during your chat with the hiring team.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about the team dynamics or how they measure success in customer service. It’ll make you stand out!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re all about making the process smooth and easy for you, so don’t miss out on that opportunity.
We think you need these skills to ace Personal Banker & Customer Service Pro in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any banking knowledge you have. We want to see how you can bring your skills to the role of Personal Banker, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing outstanding service and how you can help our customers with their banking needs. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Personal Banker, communication is key. In your application, highlight any experiences where you’ve successfully engaged with customers or resolved issues. We’re looking for someone who can connect with people easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Be ready to discuss how you can help customers with their financial needs and identify opportunities for them. This shows that you're not just a people person, but also someone who understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your commitment to outstanding service, which is key for this role.
✨Practice Proactive Conversations
Think about how you would initiate conversations with customers. Prepare some open-ended questions that encourage dialogue. This will help you show that you can engage customers effectively and identify their banking needs.
✨Dress the Part and Be Yourself
While it's important to look professional, don't forget to let your personality shine through. Dress smartly, but also be genuine in your responses. The bank wants to see the real you, so be confident and approachable during the interview.
