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- Tasks: Enhance customer experiences with financial guidance and digital services.
- Company: Leading banking institution in Birmingham focused on customer satisfaction.
- Benefits: Competitive salary, generous leave, and retirement contributions.
- Why this job: Make a real difference in clients' financial decisions while working part-time.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Opportunity for growth in a supportive and dynamic environment.
The predicted salary is between 15810 - 17590 £ per year.
A leading banking institution in Birmingham is seeking a Senior Personal Banker to enhance customer experiences through effective financial guidance and digital services. This role involves supporting clients in their decision-making regarding banking services, conducting Financial Health checks, and identifying suitable products.
You should have strong customer service experience and excellent communication skills.
With a competitive starting salary of £26,350 pro-rata for part-time hours, you will also receive a range of benefits including generous leave and retirement contributions.
Senior Personal Banker: Remote & Branch Growth (Part-Time) in Birmingham employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Remote & Branch Growth (Part-Time) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry and let them know you're on the lookout for opportunities. A friendly chat can lead to valuable insights or even a referral!
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and financial guidance. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, don’t just talk about your experience—bring examples of how you've enhanced customer experiences in the past. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Personal Banker: Remote & Branch Growth (Part-Time) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've made a difference in previous roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Personal Banker role. Share specific examples of how you've enhanced customer experiences in the past.
Showcase Your Financial Knowledge: Since this role involves conducting Financial Health checks, it’s important to demonstrate your understanding of banking services. We love candidates who can articulate their knowledge clearly and confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NatWest
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Be ready to discuss how you can enhance customer experiences through effective financial guidance, as this is key for the Senior Personal Banker role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your strong customer service skills. Think about situations where you went above and beyond to help a client, as this will demonstrate your commitment to enhancing customer experiences.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery.
✨Understand Digital Services
Familiarise yourself with the digital services offered by the bank. Be prepared to discuss how you can leverage these tools to support clients in their decision-making and conduct Financial Health checks effectively.
