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For Companies At a Glance
- Tasks: Support customers with financial health checks and guidance through digital channels and in-branch.
- Company: A leading UK bank focused on customer satisfaction and financial health.
- Benefits: Competitive salary, extensive training, and part-time flexibility.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in the finance sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading bank in the UK seeks a Senior Personal Banker in Birmingham who will support customers through various digital channels and in-branch. You will conduct Financial Health checks, provide guidance on complex financial needs, and strive for excellent service.
The role demands strong communication skills and a passion for customer satisfaction. This part-time position offers a competitive salary and extensive training opportunities, making it ideal for those looking to grow their career in finance.
Senior Personal Banker - Hybrid Banking & Financial Health in Birmingham employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker - Hybrid Banking & Financial Health in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the bank on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to financial health and customer service. We want to show off our communication skills and passion for helping customers!
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking sharp for interviews (even if they’re virtual) shows we mean business and care about making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Senior Personal Banker - Hybrid Banking & Financial Health in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in banking and customer service. We want to see how you've supported customers in the past, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about helping customers with their financial health and how you can bring that enthusiasm to our team.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NatWest
✨Know Your Financial Stuff
Brush up on your knowledge of financial products and services. Be ready to discuss how you would conduct Financial Health checks and provide guidance on complex financial needs. This shows that you're not just a people person, but also someone who knows their stuff!
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided excellent service, and be ready to share those stories.
✨Demonstrate Your Passion for Customer Satisfaction
Employers love candidates who genuinely care about their customers. Prepare to discuss what excellent customer service means to you and how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the bank's approach to hybrid banking or how they support employees in their career growth. This shows your interest in the role and helps you gauge if it's the right fit for you.
