At a Glance
- Tasks: Help customers achieve their financial goals and provide top-notch service.
- Company: Leading banking institution with a focus on customer satisfaction.
- Benefits: Competitive salary, 33 days holiday, and skill development training.
- Why this job: Make a real difference in people's financial lives while gaining valuable experience.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Part-time role with flexible hours and growth opportunities.
The predicted salary is between 15606 - 19507 Β£ per year.
A leading banking institution is seeking a motivated Customer Service, Personal Banker in Barry. In this part-time role, you will support customers in achieving their financial goals and provide outstanding service.
Key responsibilities include:
- Guiding customers through banking requests
- Identifying suitable financial products
A competitive salary of Β£26,010 (pro rata) is offered along with various benefits including a generous 33 days holiday and a training program to develop your skills.
Part-Time Personal Banker: Shape Customers\' Financial Goals in Barry employer: NatWest
Contact Detail:
NatWest Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Part-Time Personal Banker: Shape Customers\' Financial Goals in Barry
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the banking sector. A personal recommendation can really give you an edge when applying for that Personal Banker role.
β¨Tip Number 2
Prepare for the interview by researching common questions for customer service roles. Think about how your past experiences align with helping customers achieve their financial goals. We want you to shine!
β¨Tip Number 3
Showcase your passion for finance and customer service during your interview. Share specific examples of how you've helped others in the past. This will demonstrate your commitment to supporting customers effectively.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Personal Banker: Shape Customers\' Financial Goals in Barry
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant banking skills. We want to see how you can help our customers achieve their financial goals!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about helping customers with their financial needs. Share specific examples of how you've provided outstanding service in the past.
Showcase Your Communication Skills: As a Personal Banker, you'll be guiding customers through their banking requests. Make sure your application reflects your ability to communicate clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Itβs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at NatWest
β¨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the different types of accounts, loans, and investment options available. This will help you confidently answer questions and demonstrate your ability to guide customers effectively.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you resolved issues or helped customers achieve their goals. This will show the interviewer that you can support customers in achieving their financial aspirations.
β¨Research the Institution
Familiarise yourself with the bank's values, mission, and any recent news or initiatives. This knowledge will not only impress the interviewer but also help you align your answers with the institution's goals and culture.
β¨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the training programme or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.