At a Glance
- Tasks: Lead transformation projects to create sustainable outcomes for our clients and business.
- Company: Join Coutts, a leader in Private Banking and Wealth Management.
- Benefits: Remote-first role with flexible working, competitive salary, and growth opportunities.
- Other info: Dynamic environment with opportunities for professional development and networking.
- Why this job: Make a real impact by driving change and collaborating with senior stakeholders.
- Qualifications: Experience in Private Banking and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Join us as a Transformation & Change Manager. This is an opportunity to be instrumental in delivering simple, quicker and more sustainable outcomes for the business and our customers. We’ll be asking you to design and implement transformation and change projects across Coutts Private & Wealth, in line with our overall strategic direction. Expect to grow your network and gain significant exposure in this role, as you work with senior stakeholders across Coutts Private & Wealth wider senior management team to steer the strategic vision for Private Banking and Wealth Management (PBWM). This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office twice a month when you need to collaborate closely with your colleagues.
What you’ll do:
- Drive forward and lead the initiation, design and effective implementation of all aspects of transformation and change in PBWM.
- Take the lead on all key transformation and change projects and workstreams, ensuring that future state plans include appropriate people, location and infrastructure, and risks are proactively identified and managed.
- Negotiate with and manage relationships with key stakeholders to ensure continuous engagement across a breadth of projects and workstreams.
- Oversee the production of regular updates and project plans to senior management.
- Track the progress and results for the transformation and change projects, using data and customer insight to monitor the quality and effectiveness of outcomes.
- Gather feedback and drive continuous improvement in the quality of change implementation.
- Build and deliver clear, effective communication strategies for both colleagues and customers.
The skills you’ll need:
- PBWM experience is essential to understand the complex and evolving needs of high net worth (HNW) clients.
- Strong stakeholder management skills will be key in this role, as will your ability to influence at executive and senior manager level and collaborate at different levels.
- You’ll be a highly organised change professional with the ability to design and deliver impactful communication strategies, while operating effectively in a fast-paced environment.
- Knowledge and experience of project management and implementing operational and behavioural change across diverse teams.
- Experience of relevant regulatory and statutory obligations, risk management and internal governance framework.
- Strong communication skills and experience of producing recommendation papers for executive and senior audiences.
- Good people skills with the ability to translate vision and get buy-in across diverse teams.
- Excellent communication skills, including the ability to produce high-quality materials for senior audiences and customers.
- The ability to work at pace, prioritise effectively, and maintain strong organisational discipline.
- A good working knowledge of Coutts processes, products and systems.
Transformational and Change Manager employer: NatWest Group
Coutts is an exceptional employer, offering a remote-first work culture that prioritises flexibility and collaboration. As a Transformation & Change Manager, you will have the opportunity to lead impactful projects while growing your professional network and gaining exposure to senior stakeholders in Private Banking and Wealth Management. With a commitment to employee development and a focus on delivering sustainable outcomes, Coutts provides a rewarding environment for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Transformational and Change Manager
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work at Coutts or similar firms. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for virtual interviews by creating a distraction-free zone at home. Test your tech beforehand, and have a few examples ready that showcase your experience in transformation and change management. We want to see how you can drive results!
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Be ready to discuss how you've influenced senior management in past roles. Remember, it’s all about demonstrating your ability to engage and collaborate effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive—just what we love to see at StudySmarter!
We think you need these skills to ace Transformational and Change Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in transformation and change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Stakeholder Skills:Since this role involves a lot of stakeholder management, share specific examples of how you've successfully engaged with senior management or key stakeholders in your previous roles. We want to see your people skills in action!
Highlight Your Project Management Experience:Detail your experience with project management and operational change. Include any relevant metrics or outcomes that demonstrate your ability to drive successful transformations. Numbers speak volumes!
Keep It Professional Yet Personal:While we love professionalism, don't be afraid to let your personality shine through. A bit of authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team culture!
How to prepare for a job interview at NatWest Group
✨Know Your Transformation Stuff
Make sure you brush up on your knowledge of transformation and change management principles. Be ready to discuss specific projects you've led or been a part of, especially those that align with the needs of high net worth clients. This will show that you understand the complexities involved.
✨Stakeholder Management is Key
Prepare examples of how you've successfully managed relationships with stakeholders in the past. Think about times when you had to negotiate or influence decisions at a senior level. This will demonstrate your ability to engage effectively with key players in the business.
✨Data-Driven Decision Making
Familiarise yourself with how to use data and customer insights to track project progress and outcomes. Be ready to discuss how you've used metrics to drive continuous improvement in previous roles. This shows you're not just about ideas but also about results.
✨Communication is Everything
Since you'll need to build effective communication strategies, think about how you've done this before. Prepare to share examples of high-quality materials you've produced for senior audiences. This will highlight your strong communication skills and your ability to convey complex information clearly.
