At a Glance
- Tasks: Manage and develop a portfolio of commercial banking customers while driving growth opportunities.
- Company: Join a dynamic team focused on building strong client relationships in South Wales.
- Benefits: Gain a recognised Diploma in Lending Skills and enjoy flexible working arrangements.
- Other info: Collaborative environment with opportunities for professional development and career growth.
- Why this job: Make a real impact by delivering exceptional customer service and driving sales in commercial banking.
- Qualifications: Experience in commercial banking and strong relationship-building skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Join us as a Senior Relationship Manager, Growth in Commercial Mid-Market. We’re looking for someone to manage and develop a defined portfolio of our commercial banking customers. You’ll support the development and delivery of growth opportunities across the South Wales region. You’ll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market. With your commitment to succeed, we’ll help you to achieve relevant qualifications to allow you to excel in your role. Your time will be split between client meetings at their premises, collaborating with colleagues in our office, minimum two days a week, or as required, with the remainder working remotely.
What you’ll do
- In this fast-paced role, you’ll build and maintain strong relationships with your portfolio of customers.
- Specialising in commercial banking, we’ll look to you to drive sales activity and deliver a proactive and exceptional customer service, providing products and services which meet their needs.
- Additionally, you’ll develop and maintain working relationships with key business and functional partners, to ensure a cooperative approach to relationship management and lead generation.
- You’ll also be designing and delivering a strategy to identify sources of new business and manage and grow existing relationships.
- Identifying and meeting customer needs and making sure our pricing is fair and transparent.
- Taking ownership for and regularly contributing to the delivery of business goals.
- Working together to build trust and long-term sustainable value for customers and colleagues.
The skills you’ll need
- In this role, you’ll need to have specific knowledge and experience of commercial banking.
- We’ll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.
- We’d also like you to have sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector.
- Strong interpersonal skills, with the ability to communicate with senior colleagues.
- The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team.
What else you need to know
Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role. A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age. With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Senior Relationship Manager, Growth, Commercial Mid-Market in Swansea employer: NatWest Group
As a Senior Relationship Manager in Commercial Mid-Market, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. With a strong focus on collaboration and relationship-building, our company offers tailored professional qualifications, such as the Diploma in Lending Skills, to enhance your expertise while fostering a positive work culture across the South Wales region. Enjoy the flexibility of remote working combined with regular office engagement, ensuring a balanced approach to achieving both personal and business goals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Manager, Growth, Commercial Mid-Market in Swansea
✨Tip Number 1
Network like a pro! Get out there and connect with people in the commercial banking sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or clients, make sure to highlight your knowledge in financial analysis and credit stewardship. Share examples of how you've successfully managed client relationships and driven sales – this will set you apart from the competition.
✨Tip Number 3
Be proactive in your approach! Don’t wait for opportunities to come to you. Research companies in the South Wales region that align with your skills and reach out directly. Express your interest in their growth and how you can contribute to their success as a Senior Relationship Manager.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows your enthusiasm for joining our team and contributing to our mission in commercial banking.
We think you need these skills to ace Senior Relationship Manager, Growth, Commercial Mid-Market in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Relationship Manager. Highlight your experience in commercial banking and relationship management, showcasing how you've driven sales and built strong customer connections.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be specific about your achievements and how they relate to managing and growing client portfolios.
Showcase Your Interpersonal Skills:In your application, don’t forget to highlight your strong interpersonal skills. We want to see examples of how you've effectively communicated with clients and colleagues, and how you've built trust in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NatWest Group
✨Know Your Portfolio
Before the interview, take some time to research and understand the types of commercial banking customers you’ll be managing. Familiarise yourself with their needs and challenges, as well as potential growth opportunities in the South Wales region. This will show your commitment and readiness to hit the ground running.
✨Showcase Your Relationship Skills
Be prepared to discuss specific examples of how you've built and maintained strong relationships with clients in the past. Highlight your interpersonal skills and how they’ve contributed to successful outcomes. Remember, this role is all about trust and collaboration, so let your personality shine through!
✨Demonstrate Commercial Awareness
Brush up on current trends in the commercial banking sector and have a few insights ready to share during the interview. This shows that you’re proactive and engaged with the industry, which is crucial for identifying new business opportunities and meeting customer needs.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask your interviewers about the company’s approach to relationship management and growth strategies. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
