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- Tasks: Analyse data to drive business decisions and improve performance.
- Company: Dynamic company offering great career growth in a supportive environment.
- Benefits: Flexible work-from-home options, competitive salary, and professional development opportunities.
- Other info: Collaborate with diverse stakeholders and enjoy a vibrant workplace culture.
- Why this job: Make a real impact by influencing key business strategies with your analytical skills.
- Qualifications: Experience in support roles, strong analytical skills, and proficiency in Excel.
The predicted salary is between 35000 - 45000 £ per year.
Join us as a Supply & Demand Analyst. Take on a role with great career development potential and harness your analytical talents. We’ll look to you to utilise your specialist knowledge and provide insightful analysis and understand the impact to the business. You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals. You’ll work from home some of the time, but you’ll also spend two days every month working from our Manchester, Liverpool or St Helens office.
What you'll do:
- Using multiple sources of information, such as customer insights, colleague feedback, market insights and relevant business operational data to provide analysis.
- Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary.
- People planning, including capability, engagement and communications.
- Engaging and influencing stakeholders to make sure that the best outcomes are delivered for the business.
- Delivering recommendations and decisions required to improve business performance.
- Reviewing relevant MI and providing ad-hoc analysis of data.
The skills you'll need:
- Experience of working in a support role.
- Excellent knowledge of the customer business, key services and how it interacts with the rest of our business.
- Experience working in a contact centre resource planning function, with the ability to accurately model future staffing requirements using supply vs demand planning to ensure optimal service levels and operational efficiency.
- Experience using MI tools, particularly Power BI and the ability to interpret complex data sets to create meaningful insights and value adding reporting solutions.
- A broad background of working effectively with a variety of stakeholders at different levels, preferably in a resource planning environment.
- The ability to support the change process by completing impact assessments to size the resource, cost and benefit requirements.
- Strong analytical and problem solving abilities, with advanced proficiency in Excel.
- An inquisitive mind with a keen eye for detail.
Supply & Demand Analyst employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply & Demand Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their goals and how your skills as a Supply & Demand Analyst can help them achieve those. Tailor your responses to show how you can add value to their team.
✨Tip Number 3
Practice your analytical skills! Use sample data sets to create reports or insights that could be relevant to the role. This will not only sharpen your skills but also give you concrete examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Supply & Demand Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Supply & Demand Analyst. Highlight your analytical skills and any experience with resource planning or MI tools like Power BI. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us achieve our long-term goals. Be sure to mention your experience in stakeholder engagement and data analysis.
Showcase Your Analytical Skills: In your application, don’t just say you’re analytical—prove it! Include examples of how you've used data to drive decisions or improve performance in previous roles. We love seeing real-world applications of your skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy to do!
How to prepare for a job interview at NatWest Group
✨Know Your Numbers
As a Supply & Demand Analyst, you'll be dealing with data all the time. Brush up on your financial reporting and forecasting skills before the interview. Be ready to discuss how you've used data to influence decisions in past roles.
✨Stakeholder Engagement is Key
You'll need to engage with various stakeholders, so think of examples where you've successfully influenced others. Prepare to share how you’ve navigated different levels of an organisation to achieve the best outcomes.
✨Show Off Your Analytical Skills
Get comfortable with discussing complex data sets and how you've turned them into actionable insights. If you have experience with MI tools like Power BI, make sure to highlight that and be prepared to explain how you’ve used them in your previous roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you've had to model future staffing requirements or manage resource planning. Practise articulating your thought process clearly and confidently.