Strategic Transformation Lead: Customer Experience & Digital

Strategic Transformation Lead: Customer Experience & Digital

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
NatWest Group

At a Glance

  • Tasks: Lead strategic transformation initiatives to enhance customer experience and value.
  • Company: Join NatWest Group, a leader in banking innovation and customer focus.
  • Benefits: Competitive salary, office-first environment, and opportunities for professional growth.
  • Other info: Dynamic role with opportunities to influence and drive continuous improvement.
  • Why this job: Shape customer-centric strategies and make a real impact in the banking sector.
  • Qualifications: Proven experience in transformation activities and strong stakeholder management skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Nat West Group is seeking a Transformation Manager to enhance customer value through strategic transformation initiatives.

In this office-first role, based at our London office, you will shape and deliver a customer-centric strategy while influencing wide-ranging stakeholders.

The ideal candidate will have a proven track record in leading transformation activities in banking and possess the ability to translate strategic goals into actionable plans while driving continuous improvement.

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NatWest Group

Contact Details:

NatWest Group Recruitment Team

We think you need these skills to ace Strategic Transformation Lead: Customer Experience & Digital

Strategic Thinking
Customer-Centric Approach
Stakeholder Management
Transformation Leadership
Actionable Planning
Continuous Improvement
Banking Industry Knowledge