Strategic Customer Insights Lead

Strategic Customer Insights Lead

Full-Time On-site
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NatWest Group is seeking a Customer Intelligence & Insight Analysis Lead in London. This role designs and delivers strategic insight programmes, translating complex analysis into actionable customer recommendations and executive-ready briefs for ExCo, RemCo and the Board.

You will lead end-to-end customer research projects, ensure insights are commercially relevant and provide clear guidance to drive customer-focused decisions.

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Strategic Customer Insights Lead employer: NatWest Group

As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.

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Contact Details:

NatWest Group Recruitment Team