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For Companies At a Glance
- Tasks: Be the friendly face of banking, helping customers with their needs.
- Company: A leading banking institution in England with a focus on customer service.
- Benefits: Starting salary of £26,010, 33 days holiday, flexible rewards, and retirement contributions.
- Why this job: Kickstart your career in a supportive environment with great learning opportunities.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Join us for a 12-month training journey to develop your skills.
The predicted salary is between 26010 - 36414 £ per year.
A leading banking institution in England is seeking a Customer Service, Personal Banker in Hastings. You will be the first point of contact for customers, assisting with banking needs while ensuring outstanding service.
The role comes with a competitive salary starting at £26,010 and benefits including:
- 33 days of holiday
- Flexible rewards
- Retirement fund contribution
Join us for a journey of learning and career development in a supportive environment.
Customer Service Personal Banker - 12-Month Training in St Leonards employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Personal Banker - 12-Month Training in St Leonards
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and showcase your problem-solving skills. We want to see your personality shine!
✨Tip Number 3
Dress to impress! Even if the bank has a casual dress code, showing up in smart attire demonstrates professionalism and respect for the opportunity. First impressions matter!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows you’re genuinely keen on joining the team.
We think you need these skills to ace Customer Service Personal Banker - 12-Month Training in St Leonards
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Personal Banker. We love seeing how your unique experiences align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the role of a Personal Banker and be ready to discuss how you can assist customers with their banking needs. This shows that you're not just interested in the job, but also in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Research the Company Culture
Familiarise yourself with the bank's values and culture. Knowing what they stand for will help you align your answers during the interview. It’s also a great way to show your enthusiasm for joining their team and contributing positively to their environment.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the training programme, career development opportunities, or the team you'll be working with. Asking questions shows your genuine interest in the position and helps you assess if it's the right fit for you.
