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- Tasks: Analyse data to drive business decisions and improve performance.
- Company: Dynamic company with a focus on career growth and development.
- Benefits: Flexible work-from-home options and competitive salary.
- Why this job: Make an impact by providing insights that shape business strategies.
- Qualifications: Experience in support roles and strong analytical skills required.
- Other info: Collaborate with diverse teams and enjoy excellent career advancement opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Supply & Demand Analyst. Take on a role with great career development potential and harness your analytical talents. We'll look to you to utilise your specialist knowledge and provide insightful analysis and understand the impact to the business. You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long term goals. You'll work from home some of the time, but you'll also spend two days every month working from our Manchester, Liverpool or St Helens office.
What you'll do:
- Using multiple sources of information, such as customer insights, colleague feedback, market insights and relevant business operational data to provide analysis.
- Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary.
- People planning, including capability, engagement and communications.
- Engaging and influencing stakeholders to make sure that the best outcomes are delivered for the business.
- Delivering recommendations and decisions required to improve business performance.
- Reviewing relevant MI and providing ad-hoc analysis of data.
The skills you'll need:
- Experience of working in a support role.
- Excellent knowledge of the customer business, key services and how it interacts with the rest of our business.
- Experience working in a contact centre resource planning function, with the ability to accurately model future staffing requirements using supply vs demand planning to ensure optimal service levels and operational efficiency.
- Experience using MI tools, particularly Power BI and the ability to interpret complex data sets to create meaningful insights and value adding reporting solutions.
- A broad background of working effectively with a variety of stakeholders at different levels, preferably in a resource planning environment.
- The ability to support the change process by completing impact assessments to size the resource, cost and benefit requirements.
- Strong analytical and problem solving abilities, with advanced proficiency in Excel.
- An inquisitive mind with a keen eye for detail.
Supply & Demand Analyst in St Helens employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply & Demand Analyst in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills as a Supply & Demand Analyst can directly benefit their goals. Confidence is key!
✨Tip Number 3
Practice your analytical skills! Use real-world data sets to create reports or insights. This will not only sharpen your abilities but also give you concrete examples to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Supply & Demand Analyst in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply & Demand Analyst role. Highlight your analytical skills and any relevant experience in resource planning or data analysis. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our goals. Don’t forget to mention your experience with MI tools like Power BI if you have it!
Showcase Your Analytical Skills: In your application, be sure to showcase your analytical abilities. Provide examples of how you've used data to influence decisions or improve performance in previous roles. We love seeing real-world applications of your skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at NatWest Group
✨Know Your Numbers
As a Supply & Demand Analyst, you'll be dealing with a lot of data. Brush up on your financial reporting and forecasting skills before the interview. Be ready to discuss how you've used data to influence business decisions in the past.
✨Stakeholder Engagement is Key
You'll need to engage and influence various stakeholders. Prepare examples of how you've successfully communicated complex information to different audiences. Think about times when your recommendations led to positive outcomes.
✨Show Off Your Analytical Skills
Demonstrate your analytical prowess by discussing specific tools you've used, like Power BI or Excel. Be prepared to explain how you interpret complex data sets and turn them into actionable insights that drive business performance.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when faced with challenges, especially in resource planning and demand forecasting. This will show your inquisitive mind and attention to detail.