At a Glance
- Tasks: Conduct customer due diligence and manage account reviews to combat economic crime.
- Company: Join a supportive team at a leading bank focused on innovation.
- Benefits: Career development opportunities, competitive salary, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for professional growth and skill development.
- Why this job: Make a real impact in preventing financial crime while growing your career.
- Qualifications: Experience in customer due diligence or financial crime prevention is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Customer Due Diligence Analyst, Exits. If you have a curious mind and like to work in a fast-paced, innovative environment, this is a fantastic opportunity to join us. You’ll work diligently and efficiently to protect our customers and the bank from economic crime. This is an opportunity to join a supportive team where we’ll also take a real investment in your career development.
What you'll do
- In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed.
- As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.
- You’ll be responsible for:
- Conducting robust in-life CDD and exit reviews, ensuring our customers align with Mettle’s risk appetite and making fair off-boarding decisions.
- Efficiently managing company dissolutions and liquidation tasks.
- Communicating clearly and concisely with our customers, always embodying the distinctive Mettle tone of voice.
- Operating diligently within NatWest Group policies and Mettle’s established processes.
- Identifying and mitigating financial crime and reputational risks, escalating effectively when needed.
- Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency.
- Responding to requests for information related to PEP (Politically Exposed Persons) & Sanctions name screening.
- Handling Law Enforcement requests, such as Production Orders, with precision and adherence to policy.
The skills you'll need
- Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary - we can help you achieve these once you join.
- Strong communication skills and a focus on positive customer outcomes are essential.
- You’ll also need:
- Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
- A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
- Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
- Excellent communication skills, both written and verbal, with a strong command of English.
- Sharp critical thinking, sound decision-making, and exceptional time management.
- Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.
Customer Due Diligence Analyst, Exits in Southend-on-Sea employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Due Diligence Analyst, Exits in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience in customer due diligence and economic crime prevention.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Due Diligence Analyst, Exits in Southend-on-Sea
Some tips for your application 🫡
Show Your Curiosity: We want to see that curious mind of yours shine through in your application! Share examples of how you've explored new ideas or tackled challenges in previous roles, especially related to customer due diligence or economic crime.
Communicate Clearly: Since communication is key in this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to embody the distinctive Mettle tone of voice. We love a friendly yet professional approach!
Highlight Relevant Experience: If you’ve got experience in CDD, AML, or similar fields, shout about it! We’re looking for candidates who can demonstrate their knowledge and skills in these areas, so make sure to weave that into your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at NatWest Group
✨Know Your CDD Basics
Make sure you brush up on your Customer Due Diligence knowledge. Understand the key concepts of AML, PEPs, and KYC/KYB processes. This will not only show your interest in the role but also demonstrate that you have the foundational knowledge needed to succeed.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated with customers or colleagues in the past, especially in challenging situations.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you approach risk assessment and decision-making. Prepare to share specific instances where you've used your analytical skills to solve problems or improve processes. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team, the Mettle proposition, or the company's approach to economic crime prevention. This shows your genuine interest in the role and helps you assess if it's the right fit for you.