At a Glance
- Tasks: Deliver top-notch health and safety services to valued clients while building strong relationships.
- Company: Join a dynamic team focused on client success in the Business Banking sector.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth and collaboration with a dedicated team.
- Why this job: Make a real difference by providing expert advice and fostering client trust.
- Qualifications: Professional qualifications in Health and Safety and strong customer focus required.
The predicted salary is between 50000 - 60000 £ per year.
Join us as a Health & Safety Business Partner. This is an excellent opportunity to deliver a relationship managed service to a portfolio of valued clients within our Business Banking segment in Health & Safety. You’ll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences. As a key member of our team, you’ll be recognised for building trust and long term sustainable value for our customers and colleagues.
What you'll do:
- Deliver excellent service to your portfolio of clients, either through face to face meetings or video, telephone and email channels.
- Work to really understand client needs and provide them with commercial and profitable advice, while encouraging them to adopt and use Mentor’s digital and self-service channels where appropriate.
- Deliver new business growth through referrals, networking and business generation activities.
- Lead new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals.
- Work collaboratively with our Consultancy Delivery team to ensure that services are delivered in line with customer expectations and timescales.
- Proactively manage client retention and renewal pricing conversations for your own portfolio and in support of others.
- Maintain a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals.
- Support other clients as well as your own, and colleagues with complex technical issues.
The skills you'll need:
- A strong customer focus and professional qualifications in Health and Safety and membership of relevant professional body, Chartered Member of IOSH (CMIOSH).
- Extensive experience in a role relating to health and safety and a background in dealing with the provision of advice for complex matters.
- Extensive experience of identifying customer needs, identifying risks and prioritising recommendations.
- The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes.
- Excellent time management skills and a flexible approach to serve customers at times that meet their needs.
- Strong communication and interpersonal skills.
We think you need these skills to ace Health & Safety Business Partner in Sheffield
Communication Skills
Problem-Solving Skills
Organizational Skills
Adaptability
Flexibility
Time Management
Compassion
