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For Companies At a Glance
- Tasks: Create and deliver seamless Organic Search experiences for customers.
- Company: Join a fast-paced team focused on innovative customer experiences in the banking sector.
- Benefits: Enjoy a collaborative environment with Agile methodologies and opportunities for creative thinking.
- Why this job: Be the voice of the customer while driving impactful SEO strategies and digital transformation.
- Qualifications: Passion for customer experience, strong SEO skills, and project management abilities required.
- Other info: Opportunity to work with cutting-edge tools and contribute to the future of SEO.
The predicted salary is between 36000 - 60000 £ per year.
Join us as an SEO Experience Manager
- If you’re passionate about delivering an outstanding customer experience and want to develop your content design and technical capabilities, we’d like to hear from you.
- We’ll look to you to manage the design and delivery of the bank of the future by delivering increased customer value and effortless customer experiences through our Organic Search channel, website content, and online journeys.
- You’ll be joining a fast-paced and customer-focused team that champions Agile methodologies, innovative thinking, and new and creative ways of working.
What you’ll do
As an SEO Experience Manager, you’ll be creating and delivering our Organic Search channel experiences, propositions, and capabilities to ensure an effortless end-to-end customer experience.
Through Agile methods and working collaboratively with other teams, you’ll identify opportunities to digitise, improve, and create new experiences and drive the delivery of a prioritised backlog while effectively managing your workload to hit sprint goals and deadlines.
Your role will also involve:
- Utilising industry-standard tools such as Semrush and STAT to originate new search engine optimisation analysis and respond to stakeholder requests.
- Monitoring competitor activity and identifying responses to market changes.
- Facilitating the planning, timing, and execution of delivery roadmaps and the backlog.
- Working with stakeholders to manage the delivery of change from vision and inception through to post-live validation and monitoring, including conducting performance analysis.
- Supporting cutting-edge experimentation as we discover the future of Search Engine Optimisation.
- Making sure we consider the brand, customer experience, and impacts on engagement at every stage.
The skills you’ll need
You’ll be the voice of the customer in this role, so you’ll need to be passionate about customer experience and continuous improvement. Along with a creative mindset, you’ll be an expert in Organic Search and will have a successful track record of developing innovative, impactful customer experiences and search engine optimisation-oriented content change.
You’ll have experience of driving and delivering innovative ideas through Agile ways of working, looking at harnessing digital and technological advances that truly benefit the customer.
We’ll also be looking for:
- A content-centric SEO skillset, supported by strong performance analysis and project management abilities.
- The ability to teach, raising the capability of others through collaboration.
- A talented communicator who can influence, inspire, and engage customers and colleagues.
- The ability to implement strategic direction for future customer experiences.
- A proven ability to adapt to quickly changing environments, learn at pace, and encourage others to do the same.
- A proven ability to contribute to digital transformation projects beyond SEO.
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SEO Experience Manager employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEO Experience Manager
✨Tip Number 1
Familiarize yourself with Agile methodologies, as this role emphasizes collaborative and iterative work. Consider taking a short course or reading up on Agile practices to demonstrate your understanding during the interview.
✨Tip Number 2
Get hands-on experience with industry-standard SEO tools like Semrush and STAT. Being able to discuss specific analyses or insights you've gained from these tools will show your expertise and readiness for the role.
✨Tip Number 3
Stay updated on the latest trends in SEO and customer experience. Follow relevant blogs, podcasts, or webinars to gather insights that you can share during your conversations with us.
✨Tip Number 4
Prepare examples of how you've successfully driven innovative ideas in previous roles. Highlight your ability to adapt to change and collaborate with others to enhance customer experiences.
We think you need these skills to ace SEO Experience Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the SEO Experience Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Organic Search, Agile methodologies, and any tools like Semrush or STAT. Provide specific examples of how you've improved customer experiences through SEO strategies.
Showcase Your Passion for Customer Experience: Make sure to convey your passion for delivering outstanding customer experiences. Share examples of how you've successfully engaged customers and improved their journey in previous roles.
Tailor Your Application: Customize your application materials to reflect the language and values mentioned in the job description. Use keywords from the listing to demonstrate that you understand the company's focus on innovation and collaboration.
How to prepare for a job interview at NatWest Group
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share specific examples of how you've improved customer journeys in previous roles, and highlight your commitment to continuous improvement.
✨Demonstrate Your SEO Expertise
Be prepared to discuss your experience with Organic Search and the tools you’ve used, such as Semrush and STAT. Provide concrete examples of successful SEO strategies you've implemented and the impact they had on customer engagement.
✨Highlight Your Agile Experience
Since the role emphasizes Agile methodologies, be ready to talk about your experience working in Agile teams. Discuss how you've contributed to sprint goals, managed backlogs, and collaborated with cross-functional teams to deliver projects.
✨Communicate Effectively
As a talented communicator, you should showcase your ability to influence and engage stakeholders. Prepare to share instances where your communication skills helped drive a project forward or resolved a challenge within a team.
