Senior Relationship Manager, Commercial Real Estate Finance

Join us as a Senior Relationship Manager in Commercial Real Estate FinanceWe’re looking for someone to control strategic and day-to-day support for client services, business development and relationship buildingYou’ll form part of the frontline client team and add value to the client agendaThis is an opportunity to develop and manage the strategies used to maintain strong client experiences, making sure that excellent client services are being deliveredYour time will be split between client meetings at their premises, collaborating with colleagues in the office, minimum two days a week, or as required, with the remainder working remotelyWhat you'll doIn this fast-paced role, you’ll be building deep relationships with your customers and prospects, developing quantitative and qualitative business cases for their borrowing requests, using these to estimate lending and service needs and requirements. You’ll also be providing effective business management skills through the management of existing client relationships, as well as serving as a liaison between the customer and business partners to make sure that all customer needs are met and updates are received by both parties.You’ll also be:Assuming primary responsibility for origination and non-origination activities for a specified complex portfolio of customers, with a view to growing the portfolio especially via Business Development activitiesAssisting in actively managing the overall sector portfolio considering risks, capital allocation and other commercial factorsPerforming best in class credit stewardship, transaction execution and customer service, acting as a first line of defenceIdentifying and managing risks, including proactively managing problem loans, data quality and portfolio reportingDriving the delivery of financial metrics while minimising incidences of bad debtsThe skills you'll needIn this role, you’ll need to have broad experience in the banking industry, including a regulatory and commercial environment. We’ll also be looking for you to have a deep understanding and significant experience in the application of risk management disciplines.We’d also like you to have:Experience of relevant legal policies, regulatory and statutory obligations and risk managementCredit skills suitable for the stewardship of appropriate customer exposuresExperience of analysing complex financial information and identifying and structuring appropriate solutionsExtensive customer and sector specialism knowledgeExperience of line management would be beneficialWhat else you need to knowAchieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role.A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.Hours35Job Posting Closing Date:25/08/2026Ways of Working:HybridSummaryLocation: St Albans; Milton Keynes, The Centre: MK, Marlborough Gate; CambridgeType: Full time