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For Companies At a Glance
- Tasks: Support customers with banking needs and conduct Financial Health checks.
- Company: Leading bank with a focus on customer service and support.
- Benefits: Competitive salary, generous holiday entitlement, and professional development opportunities.
- Why this job: Make a real difference in clients' financial lives while enjoying flexibility.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Flexible role with both remote and in-branch options.
The predicted salary is between 26350 - 36890 £ per year.
A leading bank is seeking a Senior Personal Banker in Luton to support customers with their banking needs through various channels. In this role, you'll conduct Financial Health checks and assist clients with products like mortgages and protection.
The ideal candidate should have strong customer service experience and excellent communication skills.
This flexible position includes a competitive salary of £26,350 pro rata, generous holiday entitlement, and opportunities for professional development.
Senior Personal Banker: Remote & In-Branch Banking Expert employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker: Remote & In-Branch Banking Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry and let them know you're on the lookout for a Senior Personal Banker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of financial products, especially mortgages and protection. We want you to feel confident discussing how you can help customers with their banking needs, so practice common interview questions and scenarios.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to providing excellent service, which is key for a Senior Personal Banker.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let's get you one step closer to landing that dream job!
We think you need these skills to ace Senior Personal Banker: Remote & In-Branch Banking Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Senior Personal Banker, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their banking needs. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Financial Knowledge: Since this role involves conducting Financial Health checks and assisting with products like mortgages, make sure to mention any relevant experience or knowledge you have in these areas. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at NatWest Group
✨Know Your Banking Products
Make sure you brush up on the bank's products, especially mortgages and protection plans. Being able to discuss these confidently will show your expertise and help you connect with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to support customers effectively.
✨Practice Financial Health Checks
Familiarise yourself with conducting Financial Health checks. You might be asked to role-play a scenario during the interview, so being prepared will help you shine and demonstrate your practical knowledge.
✨Show Enthusiasm for Professional Development
Express your eagerness to grow within the role and the bank. Mention any relevant courses or certifications you’re interested in pursuing, as this shows you're committed to your career and the bank's success.
