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For Companies At a Glance
- Tasks: Support customers with digital services and complex financial needs, ensuring satisfaction.
- Company: Leading banking organisation focused on customer service and financial health.
- Benefits: Competitive salary, generous holidays, and retirement contributions.
- Why this job: Make a real difference in customers' financial journeys while working remotely.
- Qualifications: Experience in banking and strong customer service skills.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 26350 - 36890 £ per year.
A leading banking organization is looking for a Senior Personal Banker in Peterborough. In this role, you will support customers in utilizing digital services and assist with complex financial needs, such as home buying. You will ensure customer satisfaction through personalized service and conduct essential financial health checks.
The position offers a competitive salary starting at £26,350, alongside generous benefits like holidays and retirement contributions.
Senior Personal Banker — Remote & Financial Health Expert employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Remote & Financial Health Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking industry and let them know you're on the lookout for a Senior Personal Banker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to financial health and customer service. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with digital banking services and how you've helped customers with complex financial needs. This will set you apart as a candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.
We think you need these skills to ace Senior Personal Banker — Remote & Financial Health Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Personal Banker role. Highlight your experience in digital services and any complex financial needs you've handled, like home buying.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer satisfaction and how you can provide personalised service. Don’t forget to mention your approach to conducting financial health checks.
Showcase Your Digital Skills: Since this role involves supporting customers with digital services, be sure to highlight any relevant tech skills or experiences. We want to see how you can help customers navigate their financial journeys online!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Products
Make sure you brush up on the various financial products and services offered by the bank. Being able to discuss home buying options or digital services confidently will show that you're well-prepared and knowledgeable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this role heavily focuses on personalised service.
✨Understand Digital Banking Trends
Familiarise yourself with the latest trends in digital banking. Be ready to discuss how you can help customers navigate these services effectively, as this is a key part of the role.
✨Prepare for Financial Health Checks
Be ready to explain how you would conduct financial health checks for customers. Think about the questions you'd ask and the advice you'd give, as demonstrating your ability to assess and improve a customer's financial situation will be crucial.
