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For Companies At a Glance
- Tasks: Support customers with financial needs and conduct Financial Health checks.
- Company: Leading banking institution in Shoeburyness with a focus on customer service.
- Benefits: Competitive salary, generous holiday entitlement, and retirement contributions.
- Why this job: Make a real difference in customers' financial health while building strong relationships.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 26350 - 36890 £ per year.
A leading banking institution in Shoeburyness seeks a Senior Personal Banker to support customers with their financial needs.
Responsibilities include:
- Conducting Financial Health checks
- Identifying suitable products
- Maintaining strong customer relationships through both video banking and in-branch support
The ideal candidate will have experience in customer service and excellent communication skills.
This role offers a competitive salary starting from £26,350, along with a range of benefits including generous holiday entitlement and retirement contributions.
Senior Personal Banker — Digital Banking & Financial Health employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Personal Banker — Digital Banking & Financial Health
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who work at the institution you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for video interviews by practising your tech setup. Make sure your camera and microphone are working well, and choose a tidy, well-lit space. First impressions count, even on screen!
✨Tip Number 3
Show off your customer service skills during interviews. Share specific examples of how you've helped customers in the past, especially in financial contexts. This will highlight your fit for the Senior Personal Banker role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Personal Banker — Digital Banking & Financial Health
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant banking skills. We want to see how you can support our customers with their financial needs, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Personal Banker role. Share specific examples of how you've maintained strong customer relationships in the past.
Show Off Your Communication Skills: Since this role involves both video banking and in-branch support, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and engaging – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at NatWest Group
✨Know Your Financial Products
Make sure you brush up on the various financial products your potential employer offers. Being able to discuss these confidently will show that you're not only knowledgeable but also genuinely interested in helping customers find the right solutions.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style, especially for video banking scenarios.
✨Demonstrate Customer-Centric Thinking
Prepare examples from your past experience where you've gone above and beyond for customers. This will highlight your commitment to customer service and your ability to build strong relationships, which is crucial for a Senior Personal Banker.
✨Research the Company Culture
Take some time to understand the values and culture of the banking institution. This will help you tailor your responses during the interview and demonstrate that you’re a good fit for their team, especially when discussing how you can contribute to their mission.
