Senior Incident Communications Strategist

NatWest Group is seeking an Operations Senior Comms Analyst in Edinburgh. In this role, you’ll take charge of the communication strategy for BaaS product customers, ensuring clear and timely updates during incidents. Key responsibilities include drafting messaging for live incidents, collaborating with risk teams, and applying AI tools to enhance communication efficiency. The successful candidate will need exceptional writing skills, experience in high-pressure environments, and Microsoft Office proficiency. Join us to make a positive impact on our customers. #J-18808-Ljbffr