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- Tasks: Lead corporate affairs strategy and manage communications for a major retail franchise.
- Company: Join a leading bank with a strong focus on innovation and collaboration.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping the reputation of a major brand at a senior level.
- Qualifications: Experience in corporate affairs and strong communication skills are essential.
- Other info: Work in a dynamic environment with diverse stakeholders and exciting challenges.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Retail Corporate Affairs Lead. We’ll look to you to support the Retail Corporate Affairs (CA) Director to define and oversee delivery of the annual CA strategy for Retail. You’ll act as a trusted advisor to franchise leadership teams on all aspects of CA, spanning external and internal comms, with the emphasis determined by the needs of the business units you face into. This is a chance to lead and act as a business partner to senior stakeholders in the franchise, representing CA on franchise leadership teams at a CEO level.
In this role, you’ll be responsible for promoting and protecting the reputation of the bank as the subject matter expert representing CA in the franchise, owning senior stakeholder relationships, and managing delivery of all external and internal comms for the franchise through close partnership with Group CA teams. We’ll look to you to make sure the CA strategy for the franchise is consistently aligned to the Group CA strategy by being an active participant in franchise leadership discussions and ensuring information is shared regularly with functional partners.
You’ll also:
- Provide external and internal comms counsel to the franchise on proactive opportunities and reactive issues management
- Collaborate with the Group External Comms, Group Public Policy and Group Internal Comms teams to centrally resource and implement external and internal comms activity in service of the franchise
- Hold the pen on briefings for senior franchise stakeholders, drawing on functional expertise, templates and key message registers to ensure alignment across the enterprise
- Take proactive comms campaign briefs from franchise stakeholders and agree prioritising and resourcing needs with Group External Comms, Group Public Policy and Group Internal Comms as relevant to deliver the desired outcomes for the franchise
- Identify reputational risks in the franchise and work closely with franchise and functional partners to monitor and mitigate them
- Oversee the delivery of the BAU internal comms operating rhythm for the franchise in partnership with the Business Manager or Engagement Manager as relevant for the business units you support
The skills you’ll need:
To succeed in this role, you’ll have a proven track record of holistic CA, with experience of both external and internal communications. You’ll demonstrate a keen interest in the customer with knowledge of how customer acquisition can be supported through CA at the top of the funnel and a deep understanding of the franchise you’ll be supporting. You’ll also need to have a collaborative approach to facilitate working in a complex organisation with multiple stakeholders, and experience in fostering and maintaining successful relationships with senior stakeholders.
Furthermore, you’ll need:
- Outstanding written and verbal communications skills that can be used to curate briefs, persuade stakeholders and influence outcomes
- Demonstrable interpersonal skills, including managing senior stakeholders successfully
- The ability to identify and tell stories that resonate with external and internal stakeholders
- A digital-first mindset that embraces data and is curious about new technology
- To be detail oriented and highly organised, with the ability to manage deadlines in a fast-paced and changeable environment
Hours: 35
Job Posting Closing Date: 06/02/2026
Ways of Working: Hybrid
Retail Corporate Affairs Lead employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Corporate Affairs Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is key. Remember, as a Retail Corporate Affairs Lead, you'll need to impress with both your verbal and written skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Corporate Affairs Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Corporate Affairs Lead role. Highlight your experience in both external and internal communications, and show how your skills align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role is all about communication, don’t hold back! Use clear and concise language in your application. We’re looking for outstanding written skills, so make sure your application reflects that. Remember, it’s your chance to impress us right from the start!
Demonstrate Stakeholder Management Experience: We love seeing candidates who can manage relationships with senior stakeholders. Share examples of how you've successfully navigated complex environments and built strong partnerships. This will show us you’re ready to hit the ground running in this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Make sure you understand the Retail Corporate Affairs landscape. Brush up on the latest trends in external and internal communications, and be ready to discuss how they can impact customer acquisition. This will show that you're not just familiar with the role but also genuinely interested in how it fits into the bigger picture.
✨Build Your Storytelling Skills
Since storytelling is key in this role, think about examples from your past where you've successfully communicated complex ideas to different stakeholders. Prepare a few anecdotes that highlight your ability to resonate with both internal and external audiences, as this will demonstrate your capability to influence outcomes.
✨Engage with Stakeholders
Before the interview, research the company’s leadership team and their recent initiatives. Be prepared to discuss how you would approach building relationships with senior stakeholders. Showing that you can navigate complex organisational structures will set you apart from other candidates.
✨Stay Organised and Detail-Oriented
In a fast-paced environment, being detail-oriented is crucial. Bring a portfolio of your previous work that showcases your communication skills and project management abilities. This will not only help you stay organised during the interview but also provide tangible evidence of your capabilities.
