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- Tasks: Assist in managing lending requests and building customer relationships.
- Company: Join NatWest, a leading financial services provider committed to diversity and growth.
- Benefits: Enjoy a competitive salary, flexible working options, and generous holiday entitlement.
- Why this job: Kickstart your career with hands-on training and support in a dynamic banking environment.
- Qualifications: Passion for learning and strong communication skills are essential; no prior experience required.
- Other info: Apprenticeship programme supports personal growth and professional qualifications.
The predicted salary is between 20000 - 30000 £ per year.
Join us in October 2025 as an Apprentice in our Commercial & Institutional - Portfolio Management Team. We'll provide all the technical training you'll need to be successful in your role. You'll complete the externally accredited Senior Financial Services Customer Advisor Level 3 apprenticeship programme, which will set you up with excellent career prospects. Our people are the foundation that success is built on, so we're passionate about supporting them too. We'll support you in completing your programme, and you'll be part of our growing community of apprentices.
As a Relationship Management Apprentice within our Commercial & Institutional - Portfolio Management Team, you will:
- Assist portfolio owners in delivering new and increased lending requests, managing problem debt cases, supporting credit report writing, risk analysis, and transaction fulfilment for customers across various sectors.
- Assist Coverage RM's in building sustainable, long-term relationships by contributing to intelligent risk-taking and delivering good customer outcomes.
- Build a network within the bank and maintain strong working relationships with key stakeholders across the end-to-end lending journey and product partners.
- Contribute to a strong risk management culture and ensure operations within established governance and processes.
- Support customers experiencing challenges that take them outside the Bank's lending appetite, requiring enhanced credit risk monitoring.
- Build your banking experience by learning about systems, processes, customer products, and developing your knowledge of the Commercial Banking market.
Your learning journey will include:
- An understanding of how your organization fits within the financial services industry.
- Knowledge of how the financial services' legal and regulatory framework operates and how this applies to your role.
- Understanding and fulfilling your customers' needs.
- Developing strong, effective relationships with colleagues.
- Analyzing and solving problems within regulatory guidelines and company policies.
- Growth in your role, with continuous improvement and development.
We're looking for people with a passion for learning, high levels of determination, motivation, and drive to succeed. You'll have strong communication, stakeholder management, and interpersonal skills, with the ability to build, maintain, and enhance relationships at all levels. You'll also need:
- The ability to maintain a strong customer focus.
- An innovative and creative mindset.
- Good problem-solving skills, a proactive and inquisitive mindset, with the ability to challenge and offer solutions.
- An analytical, numerate, and logical skillset, with the ability to adapt well to change.
- Good planning and organizational skills, with the ability to prioritize and manage your time effectively.
An Apprenticeship is a development program. At NatWest, we offer apprenticeship programs for candidates with little or no qualifications or experience in the subject of study. If you have substantial experience or qualifications in the apprenticeship subject, you may be overqualified and not meet the program criteria.
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start as an apprentice. If you didn't achieve the desired grades or cannot provide evidence of your qualifications, we'll support you during your apprenticeship.
You will join on a competitive salary of £25,020. You will also benefit from:
- A range of protection, healthcare, and lifestyle benefits through NatWest Group Benefits, our fully flexible reward program.
- A generous holiday entitlement of 25 days plus bank holidays.
- A monthly contribution to your retirement fund.
This role is based in the United Kingdom, and all normal working days must be carried out within the UK.
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Management Apprentice
✨Tip Number 1
Start networking early! Connect with professionals in the banking and financial services industry on platforms like LinkedIn. Engaging with their content and reaching out for informational interviews can give you insights into the role and help you stand out.
✨Tip Number 2
Familiarise yourself with the key concepts of relationship management and customer service in banking. Understanding how to build and maintain relationships will be crucial, so consider reading relevant articles or attending webinars to enhance your knowledge.
✨Tip Number 3
Demonstrate your passion for learning and development during any interactions with us. Share examples of how you've taken initiative in your education or previous roles, as this aligns perfectly with our values and the apprenticeship programme.
✨Tip Number 4
Prepare thoughtful questions about the apprenticeship and the team during interviews. This shows your genuine interest in the role and helps you understand how you can contribute to our goals while also growing your own skills.
We think you need these skills to ace Relationship Management Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Relationship Management Apprentice position. Tailor your application to highlight how your skills and interests align with the role.
Highlight Relevant Skills: In your CV and cover letter, emphasise your communication, stakeholder management, and problem-solving skills. Provide specific examples of how you've demonstrated these abilities in past experiences, even if they are from school or volunteer work.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for learning and your motivation to succeed in the financial services industry. Mention why you are interested in this apprenticeship and how it fits into your career goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking sector.
How to prepare for a job interview at NatWest Group
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their approach to diversity and customer service will help you align your answers with what they are looking for.
✨Showcase Your Communication Skills
As a Relationship Management Apprentice, strong communication is key. Be prepared to demonstrate your ability to build relationships and communicate effectively during the interview. Use examples from your past experiences to illustrate this.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer challenges. Think of scenarios where you've successfully navigated difficult situations and be ready to discuss them.
✨Express Your Passion for Learning
Since this role is an apprenticeship, showing your eagerness to learn and grow is crucial. Share specific examples of how you've pursued knowledge in the past and how you plan to continue developing your skills in this role.
