At a Glance
- Tasks: Lead exciting change programmes to enhance customer experiences in retail banking.
- Company: Join RBS International, a forward-thinking bank focused on innovation.
- Benefits: Great development opportunities, competitive salary, and a chance to work with cutting-edge technology.
- Other info: Build strong networks and influence decision-making across multiple teams.
- Why this job: Make a real impact by integrating new platforms and improving customer journeys.
- Qualifications: Programme management qualification and experience in delivering complex programmes required.
The predicted salary is between 60000 - 75000 € per year.
Join us as a Programme Manager within Retail Account Opening. This is an opportunity for a driven Programme Manager to take on a new, exciting career challenge to lead the RBS International (RBSI) Retail Account Opening Change Programme which will require integrating new platforms and technology into RBSI Retail journeys, enhancing existing platforms to improve the customer experience and realise the RBSI vision. You’ll have the chance to build and maintain a strong network of stakeholders of varying seniority across RBSI and NatWest Group (NWG).
Put your existing project management skills to the test and take advantage of our fantastic development opportunities. If applying for the Isle of Man and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work here to be considered for this role.
What you’ll do:
- Define and lead strategic change programmes, programme and project lifecycles to deliver sustainable business and customer outcomes, while making sure that all governance, risk, finances and resources are managed effectively.
- Define the programme in partnership with stakeholders, defining appropriate objectives, structure and scope and lead the articulation of the financial business case for the programme.
- Contribute to a financial business case for the programme.
- Work with the delivery teams to make sure that appropriate resources are assigned to deliver the programme.
- Build, manage and maintain a positive working relationship with senior stakeholders across multiple franchises and functions, influencing decision making in line with business objectives.
- Manage programme level risks, assumptions, issues and dependencies.
- Understand the impacts other programmes may have and manage the dependencies.
The skills you’ll need:
- Hold an appropriate programme management qualification such as MSP or Agile.
- Demonstrated success in delivering complex, multi-year, multi-million-pound programmes with effective cost management against budget.
- Experience of delivering strategic programmes that support the business strategy and its growth agenda.
- Extensive experience delivering programme management within complex technology environments, spanning large-scale platforms including new, legacy, and end-of-life systems, and successfully integrating these into cohesive, end-to-end delivery journeys.
- Strong experience in both business and technology change governance, including cloud governance, with a clear understanding of controls, decision frameworks, and regulatory expectations within complex operating environments.
- Proven capability in authoring, shaping, and presenting high-quality decision papers (including Carta papers) to senior governance forums and executive committees, enabling informed, strategic decision-making.
- Extensive experience of operating in Idea-to-Value (I2V) delivery models, demonstrating the ability to manage risk effectively as part of a broader, end-to-end change journey from concept through to value realisation.
Programme Manager, Retail Account Opening employer: NatWest Group
At RBS International, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a Programme Manager in the picturesque Isle of Man, you'll benefit from our commitment to employee development, with access to extensive training opportunities and a supportive culture that values your contributions. Join us to lead transformative projects that enhance customer experiences while enjoying the unique lifestyle and community spirit that the Isle of Man has to offer.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager, Retail Account Opening
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Programme Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing complex programmes. Use specific examples that demonstrate your ability to deliver results and manage risks effectively.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their vision and how your skills can help them achieve it. Tailor your responses to show how you can contribute to their Retail Account Opening Change Programme.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Programme Manager, Retail Account Opening
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Programme Manager role. Highlight your project management qualifications and any relevant experience in delivering complex programmes, especially in technology environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed change programmes and built relationships with stakeholders. This is your chance to show your personality!
Showcase Your Achievements:When detailing your experience, focus on quantifiable achievements. Did you deliver a project under budget or ahead of schedule? Numbers speak volumes, so let us know how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re keen and ready to take the next step in your career with us!
How to prepare for a job interview at NatWest Group
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management qualifications like MSP or Agile. Be ready to discuss how you've successfully delivered complex programmes in the past, especially those involving technology integration and cost management.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built and maintained relationships with senior stakeholders. Think about times when you influenced decision-making and how you managed expectations across different functions.
✨Demonstrate Your Risk Management Expertise
Be ready to talk about how you've identified and managed risks in previous projects. Highlight your experience with governance frameworks and how you've navigated complex operating environments to ensure successful outcomes.
✨Present High-Quality Decision Papers
Practice articulating your thoughts clearly, especially when it comes to presenting decision papers. You might be asked to explain how you've shaped and presented these documents to senior governance forums, so have some examples at the ready.
