NatWest Group is seeking an Industry Product Owner to design and run the Industry Journey & Operations for vulnerable arrears customers, focusing on digitisation, performance and an effortless customer experience. You’ll prioritise the journey backlog, drive agile delivery and work with external stakeholders across debt advice, charities and policy forums to shape future journeys.
You’ll monitor industry developments and incidents to strengthen resilience and ensure a best-in-class customer
#J-18808-Ljbffr
Product Owner: Financial Health & Vulnerable Customer Journey employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.