At a Glance
- Tasks: Lead product development by prioritising customer needs and delivering innovative solutions.
- Company: Join a forward-thinking company focused on customer-driven, AI-enabled delivery.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on customer experiences while working with cutting-edge technology.
- Qualifications: Experience in digital design, problem-solving, and understanding customer journeys.
The predicted salary is between 55000 - 65000 £ per year.
Join us as a Product Owner. Working with the Product Manager for your mission, your time will be split between discovery and delivery and you will be tasked to find the best solutions to prioritised customer and business problems. You’ll be putting the customer at the heart of our plans and constantly improving their journey. This is an opportunity to make sure all aspects of our customer journey deliver an exceptional customer experience.
What you'll do
- Collaborate with your team on prototyping and validating potential solutions to customer problems, establishing that proposed features are valuable, usable, feasible and compliant with policies and regulations.
- Create a strategy for your assigned product areas, and act as the go-to person for information and updates on your product area.
- Analyse research and data, talk to customers and review feature requests.
- Prioritise the squad backlog, deciding what gets worked on and in what order in consultation with the cross-functional team and stakeholders.
- Split epics into detailed user stories and feature specifications in Jira for the team to pick up and build.
- Work with your Engineering Manager and technology leads to set objectives for sprints and ensure the quality of output, making sure that product governance processes are adhered to, with a focus on risk and regulatory compliance.
The skills you'll need
- A passion for understanding customer needs and a problem-solving mentality.
- A successful track record of digital design, delivery and operations.
- Experience using AI to drive better customer outcomes throughout the product lifecycle.
- Ability to conduct customer research, map out customer journeys and identify opportunities.
- Experience in delivering products or features that protect customers from Fraud or Financial Crime.
- An understanding of small business customers' needs and how we can serve them digitally.
- Strong stakeholder management, communication and interpersonal skills.
- A technical background with a fundamental understanding of product, software development and UX.
- An understanding of technologies across mobile, web and APIs.
Product Owner: Customer-Driven, AI-Enabled Delivery employer: NatWest Group
As a Product Owner at our company, you will thrive in a dynamic and innovative environment that prioritises customer experience and embraces cutting-edge AI technology. We offer a collaborative work culture that encourages professional growth through continuous learning and development opportunities, all while being part of a team dedicated to delivering exceptional solutions for our customers. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an ideal setting for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner: Customer-Driven, AI-Enabled Delivery
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer-driven solutions during interviews. Share examples of how you’ve put customers at the heart of your projects and the impact it had on their experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Product Owner: Customer-Driven, AI-Enabled Delivery
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with customer-driven solutions and any relevant AI projects you've worked on. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills:In your application, share specific examples of how you've tackled customer problems in the past. We love seeing a problem-solving mentality in action, so don’t hold back on those success stories!
Highlight Collaboration Experience:Since you'll be working closely with cross-functional teams, make sure to mention any collaborative projects you've been part of. We’re all about teamwork here at StudySmarter, so show us how you’ve thrived in a team environment.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at NatWest Group
✨Know Your Customer
Before the interview, dive deep into understanding customer needs and pain points. Familiarise yourself with the customer journey and think about how you can enhance it. This will show your passion for putting customers at the heart of product development.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and solved customer problems. Be ready to discuss how you prioritised features and made decisions that led to better outcomes for users.
✨Familiarise Yourself with Agile Methodologies
Since you'll be working closely with cross-functional teams, brush up on Agile principles and practices. Be prepared to discuss how you've used tools like Jira to manage backlogs and user stories effectively.
✨Communicate Clearly and Confidently
Strong communication skills are key in this role. Practice articulating your thoughts clearly, especially when discussing technical concepts or stakeholder management. Remember, it's not just about what you say, but how you say it!
