At a Glance
- Tasks: Lead product development by prioritising customer needs and enhancing their journey.
- Company: Join a forward-thinking company focused on exceptional customer experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to innovate and collaborate across teams.
- Why this job: Make a real impact by shaping products that improve customer satisfaction.
- Qualifications: Passion for customer needs, digital design experience, and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Join us as a Product Owner. Working with the Product Manager for your mission, your time will be split between discovery and delivery and you will be tasked to find the best solutions to prioritised customer and business problems. You’ll be putting the customer at the heart of our plans and constantly improving their journey. This is an opportunity to make sure all aspects of our customer journey deliver an exceptional customer experience.
What you'll do
- Collaborate with your team on prototyping and validating potential solutions to customer problems, establishing that proposed features are valuable, usable, feasible and compliant with policies and regulations.
- Create a strategy for your assigned product areas, and act as the go-to person for information and updates on your product area.
- Analyse research and data, talk to customers and review feature requests.
- Prioritise the squad backlog, deciding what gets worked on and in what order in consultation with the cross-functional team and stakeholders.
- Split epics into detailed user stories and feature specifications in Jira for the team to pick up and build.
- Work with your Engineering Manager and technology leads to set objectives for sprints and ensure the quality of output, making sure that product governance processes are adhered to, with a focus on risk and regulatory compliance.
The skills you'll need
- A passion for understanding customer needs and a problem-solving mentality.
- A successful track record of digital design, delivery and operations.
- Experience using AI to drive better customer outcomes throughout the product lifecycle.
- Ability to conduct customer research, map out customer journeys and identify opportunities.
- Experience in delivering products or features that protect customers from Fraud or Financial Crime.
- An understanding of small business customers' needs and how we can serve them digitally.
- Strong stakeholder management, communication and interpersonal skills.
- A technical background with a fundamental understanding of product, software development and UX.
- An understanding of technologies across mobile, web and APIs.
Product Owner employer: NatWest Group
As a Product Owner at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and customer satisfaction. We offer exceptional employee growth opportunities, including access to cutting-edge technology and training, all while being part of a team that values your insights and contributions. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. Think about how you’d tackle customer problems and improve their journey – this will show you’re the right fit for the role.
✨Tip Number 3
Showcase your passion for customer needs! During interviews, share examples of how you've successfully identified and solved customer issues in the past. This will demonstrate your problem-solving mentality and commitment to exceptional experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in digital design and delivery, and don’t forget to mention any relevant projects where you’ve put the customer at the heart of your decisions.
Showcase Your Problem-Solving Skills:We want to see how you tackle customer problems! Include examples of how you've identified issues and implemented solutions in previous roles. This will show us your passion for understanding customer needs.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points for key achievements and make sure your language is easy to understand. We appreciate clarity, especially when it comes to complex topics like product strategy.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NatWest Group
✨Know Your Product Inside Out
Before the interview, dive deep into the product areas you'll be responsible for. Understand the customer journey and think about how you can improve it. This will not only show your passion but also help you answer questions with confidence.
✨Prepare for Customer-Centric Questions
Expect questions that focus on customer needs and problem-solving. Think of examples from your past experiences where you've successfully identified customer pain points and delivered solutions. Be ready to discuss how you prioritised features based on customer feedback.
✨Familiarise Yourself with Agile Methodologies
As a Product Owner, you'll be working closely with cross-functional teams. Brush up on Agile principles and be prepared to discuss how you've used tools like Jira to manage backlogs and user stories. This will demonstrate your technical understanding and ability to collaborate effectively.
✨Showcase Your Stakeholder Management Skills
Communication is key in this role. Prepare to share examples of how you've managed stakeholders in the past. Highlight your interpersonal skills and how you've navigated differing opinions to reach a consensus on product direction.
