Procurement Lead, Payments

Join us as a Procurement Lead, Payments. Play a key role in strengthening our competitive position, using supply chain expertise to enhance performance and deliver improved customer outcomes. You’ll drive innovative supply chain solutions that align to our cost objectives and risk appetite while driving sustainable value. This is an opportunity to take on a highly visible role with strong exposure across the business, along with the opportunity to make meaningful impact through your work. This is a hybrid role with an expectation for you to go into the office a minimum of two days per week to connect with your team.

What you’ll do:

• As a Procurement Lead, you’ll drive joined-up, global supply chain strategies that span the full contract life cycle across multiple spend categories, geographies, and business areas.
• You’ll partner closely with senior Payments stakeholders to translate strategic objectives into sourcing and supplier strategies aligned to customer experience, regulatory requirements and transaction volumes.
• You’ll lead complex, high-value sourcing initiatives across Payments suppliers, shaping negotiations, renewals and major contracts while applying strong commercial, financial and risk judgement.
• You’ll act as a trusted supply chain advisor to senior stakeholders, influencing decisions through data-driven insights, benchmarking, and deep market knowledge.
• You’ll take ownership of developing and managing a forward-looking sourcing pipeline, aligned to business priorities such as growth, cost efficiency, regulatory change, and platform transformation.
• You’ll manage key Payments supplier relationships, driving performance against SLAs, resolving issues, and delivering continuous improvement.
• You’ll drive cost reduction across Payments spend, balancing efficiency with customer experience, resilience and risk.
• You’ll ensure governance, documentation and reporting meet regulatory and audit requirements, including operational resilience and third-party risk expectations.
• You’ll identify and mitigate supplier and service risks, proactively addressing issues such as outages, concentration risk and resilience gaps.
• You’ll support Payments transformation initiatives, including platform modernisation, cloud migrations and new capabilities, embedding simplified sourcing approaches.
• You’ll use Payments data and market insight to identify opportunities, risks and optimisation levers across supplier and service performance.
• You’ll build strong cross-functional relationships across Technology, Operations, Risk, Legal and Finance to unblock delivery and support stable payment services.

The skills you'll need:

• Strong commodity and supply chain market knowledge across a variety of global categories.
• A proven track record of delivering successful outcomes.
• Experience of leading and developing strategic, business critical supplier relationships and contracts, driving sustainable improvements and long-term value.
• Well-versed in contract law and legal considerations relevant to supply chain, enabling you to operate confidently in complex commercial environments.
• Experience of applying supply chain skills and techniques to challenge and enhance business strategy to deliver improved outcomes.
• A proven track record of taking ownership and resolving issues within a supply chain services environment.
• Experience of designing and implementing a variety of supply chain models, such as offshore, outsourcing, utility and make-versus-buy approaches.
• Excellent stakeholder management skills, with the ability to build and maintain complex relationships across multiple business areas.