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- Tasks: Lead the implementation of Operational Resilience strategies and frameworks across the business.
- Company: Join a leading financial services firm focused on operational stability and resilience.
- Benefits: Gain valuable exposure, advance your career, and influence ways of working in a dynamic environment.
- Why this job: This role offers a chance to shape operational resilience and collaborate with industry peers.
- Qualifications: Must have expertise in UK regulations (FCA, PRA) and experience in financial services or consulting.
- Other info: Engage with stakeholders and monitor emerging risks while driving best practices in resilience.
The predicted salary is between 43200 - 72000 £ per year.
Join us as an Operational Resilience Manager
- In this specialist role, you’ll be providing the knowledge, skills and support required for the embedding of the Operational Resilience strategy and framework, as well as supporting policies, processes and governance across the business.
- We’ll rely on your subject matter expertise on operational resilience concepts and principles, and how they influence the design of business services and their supporting resources to ensure the stability of our operations.
- Gain valuable exposure and hone your expertise as you advance your career in this challenging and rewarding role, with an opportunity to influence ways of working.
What you’ll do
As an Operational Resilience Manager, you’ll be working closely with our stakeholders across the business to support the embedding and improvement of the Operational Resilience strategy, policies and frameworks.
You’ll be a central part of the Operational Resilience Centre of Excellence, using your SME knowledge of UK operational resilience regulations from the FCA and PRA, and experience of implementing these regulations into BAU. You’ll also engage internally and across the sector on emerging risks, trends and regulatory developments and use these to develop our approach to operational resilience and continue to build our resilience across the bank.
You’ll also be:
- Leading and collaborating with your team to provide insights on Operational Resilience developments and risks into best practice and using analysis, experience, and judgement to provide a view of resilience.
- Acting as a trusted adviser to establish strong relationships across the three lines of defence.
- Engaging with peers across the industry in operational resilience forums and working groups, incorporating themes into the bank’s approach to resilience.
- Proactively monitoring and updating the Operational Resilience standards, policies and frameworks, making sure they are, and remain, fit for purpose.
The skills you’ll need
You’ll be an Operational Resilience SME with excellent knowledge and delivery of UK regulations (FCA, PRA) gained through experience working at a large UK regulated financial services firm or consulting firm.
We’re looking for someone with excellent people management skills and experience, and the ability to motivate others and deliver high quality work with limited supervision. You’ll demonstrate an ability to work independently with limited supervision or instruction and drive activities across the team. In addition, you will be able to demonstrate experience of designing and delivering strategy.
You’ll also have strong influencing, communication and collaboration skills, and the ability to operate effectively at all levels, including senior stakeholders, both internally and externally, with strong industry connections.
In addition to this, you’ll demonstrate:
- An excellent understanding and demonstrable experience of embedding the FCA and PRA UK operational resilience disciplines and regulatory expectations into a dual-regulated financial services firm.
- Good knowledge of key technology services and service delivery and management disciplines applicable to a large bank.
- Good knowledge of risk management and controls in financial services.
- Ability to design and deliver work plans, including knowledge of project lifecycles and the ability to articulate multiple layers of process, planning, communication and control, and form future strategy to deliver goals.
- Retail banking experience in a dual regulated firm.
- Knowledge of global and EU financial services regulation.
- An understanding of how to approach horizon scanning and threat identification for a financial services firm.
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Operational Resilience Manager employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Manager
✨Tip Number 1
Familiarize yourself with the latest FCA and PRA regulations. Understanding these regulations deeply will not only help you in interviews but also demonstrate your commitment to operational resilience.
✨Tip Number 2
Network with professionals in the operational resilience field. Engaging with peers at industry forums or working groups can provide insights into best practices and emerging trends, which can be valuable during discussions with our team.
✨Tip Number 3
Showcase your experience in leading teams and projects. Be prepared to discuss specific examples where you've successfully implemented operational resilience strategies or frameworks in previous roles.
✨Tip Number 4
Stay updated on current risks and challenges in the financial services sector. Being knowledgeable about recent developments will allow you to contribute meaningfully to conversations about our approach to operational resilience.
We think you need these skills to ace Operational Resilience Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Operational Resilience Manager position. Tailor your application to highlight your relevant experience and skills that align with the job description.
Highlight Relevant Experience: Emphasize your experience with UK operational resilience regulations (FCA, PRA) and any previous roles in large regulated financial services firms. Use specific examples to demonstrate your expertise and how it relates to the role.
Showcase Soft Skills: In addition to technical skills, focus on your people management, communication, and collaboration abilities. Provide examples of how you've successfully motivated teams and engaged with stakeholders at various levels.
Tailor Your Application: Customize your CV and cover letter to reflect the language and key phrases used in the job description. This shows that you have a clear understanding of the role and its requirements, making your application stand out.
How to prepare for a job interview at NatWest Group
✨Showcase Your Subject Matter Expertise
Be prepared to discuss your knowledge of UK operational resilience regulations, particularly those from the FCA and PRA. Highlight specific examples from your past experience where you've successfully implemented these regulations in a business-as-usual context.
✨Demonstrate Strong People Management Skills
Share instances where you've motivated and led teams effectively. Discuss how you foster collaboration and build relationships across different levels of an organization, especially with senior stakeholders.
✨Highlight Your Strategic Thinking
Prepare to talk about your experience in designing and delivering strategies related to operational resilience. Be ready to explain how you approach project lifecycles and articulate complex processes clearly.
✨Engage with Industry Knowledge
Stay updated on emerging risks, trends, and regulatory developments in operational resilience. During the interview, reference any relevant forums or working groups you've participated in, showcasing your proactive engagement with the industry.
