At a Glance
- Tasks: Support Relationship Managers in delivering top-notch service to SME customers.
- Company: Join a leading bank focused on sustainable growth and customer success.
- Benefits: Earn £27,090, enjoy flexible benefits, and gain a Level 6 qualification.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Kickstart your banking career while making a real impact on local businesses.
- Qualifications: 80 UCAS points and a passion for excellent customer service.
The predicted salary is between 27090 - 27090 € per year.
Progress as unique as you are.
Apprenticeship - Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 25 months
Salary: £27,090
Qualification gained: Financial Services Professional Level 6
Location: Nottingham
Our people work in different ways depending on their roles, and apprentices follow their team's approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Senior Relationship Management Apprentice, you'll support Relationship Managers in delivering excellent service to small and medium-sized enterprise (SME) customers.
Day-to-day you'll be:
- Supporting Relationship Managers with SME customer portfolios, including preparing meeting briefs and assisting with end-to-end lending requests.
- Delivering excellent customer service and building long term relationships through regular contact across face to face, phone, video, email, and digital channels.
- Helping customers make greater use of digital services for both sales and day-to-day servicing.
- Building your banking knowledge across systems, processes, products, and the wider Commercial Banking market, while contributing to an inclusive, learning focused culture and your own professional development.
- Following established governance and processes to support strong risk management, and contributing to the bank's work to remove barriers to enterprise through learning, networks, expertise, and funding.
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You'll also get:
- A starting salary of £27,090.
- Flexible benefits, 25 days' annual leave + bank holidays, and a monthly retirement fund contribution.
- A fully funded apprenticeship - Financial Services Professional Level 6.
The skills you'll need
To thrive in this role, you'll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing. You'll also need:
- A passion for delivering excellent customer service.
- The ability to work as a part of the team.
- The ability to meet changing priorities with good organisational skills.
- Good numeracy skills with a strong eye for detail.
- Good communication and digital literacy skills.
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
You'll need 80 UCAS points (A Levels or BTECs in England; Highers or equivalent in Scotland). You'll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We're committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences. If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we're happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you're ready to make sure you don't miss out. Make sure you've listed your qualifications and experience on your CV before applying.
Need help with your application? Visit our Application Support page for information on the recruitment journey and answers to the most common queries.
Senior Relationship Management Apprentice – SME Banking in Nottingham employer: NatWest Group
Join a forward-thinking organisation that prioritises your growth and development as a Senior Relationship Management Apprentice in Nottingham. With a competitive starting salary, flexible benefits, and a commitment to inclusivity, you'll thrive in a supportive environment that encourages learning and professional advancement. Our apprenticeship programme not only equips you with essential banking skills but also fosters long-term relationships with SME customers, making your work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Relationship Management Apprentice – SME Banking in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to SME banking. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the company right there.
We think you need these skills to ace Senior Relationship Management Apprentice – SME Banking in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Relationship Management Apprentice role. Highlight any customer service experience and teamwork skills, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about SME banking and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Showcase Your Digital Skills:Since this role involves helping customers with digital services, make sure to mention any relevant digital skills or experiences in your application. We love seeing candidates who are tech-savvy and ready to embrace digital solutions.
Apply Early!:Don’t wait until the last minute to submit your application. Our window closes once we have enough applications, so get yours in early through our website to ensure you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at NatWest Group
✨Know Your SME Banking Basics
Before the interview, brush up on your knowledge of small and medium-sized enterprises (SMEs) and their banking needs. Understand the products and services that are typically offered to SMEs, as well as current trends in the market. This will show your enthusiasm for the role and help you engage in meaningful conversations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about how you built relationships and resolved issues. Be ready to discuss how you can apply these skills to support Relationship Managers and enhance the customer experience in the banking sector.
✨Demonstrate Teamwork and Adaptability
Since this role involves working closely with a team, be prepared to share instances where you've successfully collaborated with others. Highlight your ability to adapt to changing priorities and how you manage your time effectively. This will reassure the interviewers that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the apprenticeship programme and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you. Consider asking about opportunities for professional development or how the team supports each other.
