At a Glance
- Tasks: Build strong customer relationships and deliver excellent service in banking.
- Company: Join a leading bank committed to your growth and success.
- Benefits: Starting salary of £25,785, flexible benefits, and 25 days' leave.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Kickstart your banking career with hands-on experience and professional development.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
The predicted salary is between 25785 - 25785 € per year.
Apprenticeship - Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 16 months
Salary: £25,785
Qualification gained: Financial Services Customer Adviser Level 3
Location: Manchester
Our people work in different ways depending on their roles, and apprentices follow their team's approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice, you'll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes. Day-to-day you'll be:
- Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship Managers
- Understanding customer needs and explaining the various lending options available and helping with the application and approval request
- Developing your banking knowledge across systems, processes, products, and the broader Commercial banking market
- Contributing to a positive learning culture and investing time in your own professional development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You'll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days' annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Customer Adviser Level 3
The skills you'll need
To thrive in this role, you'll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing. You'll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn't manage to achieve the desired grades or cannot provide evidence of your qualifications, then we'll support you during your apprenticeship.
You'll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We're committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we're happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you're ready to make sure you don't miss out. Make sure you've listed your qualifications and experience on your CV before applying.
Need help with your application? Visit our Application Support page for information on the recruitment journey and answers to the most common queries.
Relationship Management Apprentice: Build a Banking Career in Manchester employer: NatWest Group
Join a forward-thinking banking institution in Manchester, where as a Relationship Management Apprentice, you'll be supported in building a rewarding career in Commercial & Institutional Banking. With a competitive salary, flexible benefits, and a commitment to professional development through a fully funded apprenticeship, we foster a collaborative and inclusive work culture that prioritises your growth and success. Embrace the opportunity to learn from experienced professionals while contributing to meaningful customer relationships in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Management Apprentice: Build a Banking Career in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees in the banking sector, especially those in relationship management. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer relationships and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for banking! During interviews, share your thoughts on current trends in the industry and how you can contribute to positive customer experiences. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Relationship Management Apprentice: Build a Banking Career in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Relationship Management Apprentice role. Highlight any customer service experience or teamwork skills, as these are key to building strong relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about banking and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and offer creative solutions, so don’t hold back!
Apply Early!:Our application window closes once we receive enough applications, so don’t wait around! Head over to our website and submit your application as soon as you’re ready to ensure you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at NatWest Group
✨Know Your Banking Basics
Before the interview, brush up on your knowledge of banking products and services. Understand the different lending options available and how they can benefit customers. This will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships in the past, whether in work or personal settings. Highlight your ability to listen to customer needs and provide tailored solutions, as this is crucial for a Relationship Management Apprentice.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face in the role and how you would handle them. Be ready to discuss specific situations where you solved problems creatively and effectively, demonstrating your proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
