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For Companies At a Glance
- Tasks: Build strong customer relationships and deliver excellent service in a dynamic banking environment.
- Company: Join a leading Commercial & Institutional Banking firm with a focus on growth and sustainability.
- Benefits: Enjoy a competitive salary, flexible benefits, and 25 days of annual leave plus bank holidays.
- Other info: Inclusive workplace culture with support for personal and professional development.
- Why this job: Kickstart your career with a fully funded apprenticeship and gain valuable banking knowledge.
- Qualifications: No prior experience needed; just a passion for customer service and problem-solving skills.
The predicted salary is between 25785 - 25785 £ per year.
Apprenticeship – Commercial & Institutional Banking
Starting October 2026
Commercial & Institutional Banking partners with businesses and financial institutions to provide the finance, expertise, and long-term support they need to navigate complexity, grow with confidence, and achieve their ambitions sustainably.
Programme length: 16 months
Salary: £25,785
Qualification gained: Financial Services Customer Adviser Level 3
Location: Manchester
Our people work in different ways depending on their roles, and apprentices follow their team’s approach, which may be onsite or hybrid depending on the job.
What you'll do
As a Relationship Management Apprentice, you’ll build strong relationships with new and existing customers, focusing on delivering an excellent experience and positive outcomes. Day-to-day you’ll be:
- Managing diaries and booking appointments, and preparing high quality meeting briefs and customer information for Relationship Managers
- Understanding customer needs and explaining the various lending options available and helping with the application and approval request
- Developing your banking knowledge across systems, processes, products, and the broader Commercial banking market
- Contributing to a positive learning culture and investing time in your own professional development
How we invest in you
Our apprenticeships will support you to learn, grow and build a career you are proud of. You’ll also get:
- A starting salary of £25,785
- Flexible benefits, 25 days’ annual leave + bank holidays, and a monthly retirement fund contribution
- A fully funded apprenticeship - Financial Services Customer Adviser Level 3
The skills you'll need
To thrive in this role, you’ll need the ability to collaborate and support the development of positive customer relationships through credibility, trust, and an unwavering focus on doing the right thing. You’ll also:
- Keep the customer at the centre of everything you do
- Be creative and open to new ideas
- Solve problems proactively and confidently offer solutions
- Use analytical and logical thinking, and adapt well to change
- Plan and organise your work effectively, prioritising your time well
Eligibility
Our apprenticeships are designed for people new to the subject. If you already have substantial experience or qualifications in this area, you may be overqualified. Please check our FAQs before applying.
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn’t manage to achieve the desired grades or cannot provide evidence of your qualifications, then we’ll support you during your apprenticeship.
You’ll also need to have the right to work in the UK for the full duration of the programme. Unfortunately, this role does not meet Skilled Worker Visa requirements.
Inclusion and accessibility
We’re committed to building an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds and experiences.
If you need reasonable adjustments at any stage of the recruitment process or in the role itself, please let us know, we’re happy to support you.
Ready to apply?
Our application window closes once we receive enough applications to fill the cohort so apply as soon as you’re ready to make sure you don’t miss out. Make sure you’ve listed your qualifications and experience on your CV before applying.
Need help with your application
Visit our ‘Application Support’ page for information on the recruitment journey and answers to the most common queries.
Hours: 35
Ways of Working: Hybrid
Relationship Management Apprentice in Manchester employer: NatWest Group
Contact Detail:
NatWest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Management Apprentice in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Whether it’s a phone interview or a face-to-face chat, being able to express yourself clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Relationship Management Apprentice in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Relationship Management Apprentice role. Highlight any customer service experience or teamwork skills, as these are key to building strong relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this apprenticeship and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and offer creative solutions, so don’t hold back!
Apply Early!: Our application window closes once we receive enough applications, so don’t wait around! Head over to our website and submit your application as soon as you’re ready to ensure you don’t miss out on this fantastic opportunity.
How to prepare for a job interview at NatWest Group
✨Know Your Stuff
Before the interview, dive deep into the world of Commercial & Institutional Banking. Familiarise yourself with the products and services they offer, especially those related to relationship management. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Relationship Management Apprentice, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will demonstrate your ability to connect with customers and colleagues alike.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or the specific challenges faced in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to get comfortable with common interview questions. Focus on articulating your thoughts clearly and confidently. The more you practice, the more natural it will feel when it's time for the real deal!