NatWest Group is seeking a Customer Service & Operations Analyst to respond to customer queries within SLAs, building relationships while understanding their needs and collecting accurate information. You will work in a fast-paced banking environment, delivering solutions and supporting continuous improvement.
Initially, you will be in the office full time for 5 weeks training and accreditation; after this, the role becomes hybrid with 2 days in the office per week, focusing on operational
#J-18808-Ljbffr
Hybrid Customer Experience & Operations Analyst in Manchester employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.