NatWest Group in Manchester seeks a Customer Service & Operations Analyst to join Fraud Prevention. You will investigate fraud prevention and recoveries queries, process transactions to defined SLAs, and collect accurate information from customers and the business to protect customers from financial crime.
The role includes six weeks of office-based training in Manchester, followed by hybrid work with shift patterns 8am-8pm on a rota basis, and ongoing collaboration with stakeholders to resolve
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Fraud Prevention: Customer & Operations Analyst in Manchester employer: NatWest Group
As a Principal Engineer in Economic Crime Services, you will thrive in a dynamic and innovative work culture that prioritises customer experience and engineering excellence. Our commitment to employee growth is evident through opportunities for senior stakeholder engagement and leadership development, all while working in a hybrid environment that promotes flexibility and collaboration. Join us to be part of a forward-thinking team dedicated to tackling economic crime with cutting-edge technology and solutions.
