At a Glance
- Tasks: Analyse data to support business decisions and improve performance.
- Company: Dynamic company offering great career development opportunities.
- Benefits: Flexible working, competitive salary, and professional growth.
- Other info: Work from home with occasional office days in Manchester, Liverpool, or St Helens.
- Why this job: Make a real impact while developing your analytical skills.
- Qualifications: Experience in support roles and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Change Planning Analyst. Take on a role with great career development potential and harness your analytical talents. We will look to you to utilise your specialist knowledge and provide insightful analysis to understand the impact on the business. You will be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long-term goals. This role is offered for a period of 12 months. You will work from home some of the time, but you will also spend two days every month working from our Manchester, Liverpool or St Helens office.
What you will do:
- Use multiple sources of information, such as customer insights, colleague feedback, market insights and relevant business operational data to provide analysis.
- Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary.
- People planning, including capability, engagement and communications.
- Engage and influence stakeholders to ensure that the best outcomes are delivered for the business.
- Deliver recommendations and decisions required to improve business performance.
- Review relevant MI and provide ad-hoc analysis of data.
The skills you will need:
- Experience of working in a support role.
- Excellent knowledge of the customer business, key services and how it interacts with the rest of our business.
- Experience working in a contact centre resource planning function, with the ability to accurately model future staffing requirements using supply vs demand planning to ensure optimal service levels and operational efficiency.
- A broad background of working effectively with a variety of stakeholders at different levels, preferably in a resource planning environment.
- The ability to support the change process by completing impact assessments to size the resource, cost and benefit requirements.
- Proficiency in Excel along with strong analytical and problem-solving skills, as well as the ability to use information to develop creative value-add solutions.
- An inquisitive mind with a keen eye for detail.
Change Planning Analyst (12 months) in Manchester employer: NatWest Group
As a Change Planning Analyst, you will thrive in a dynamic work environment that champions career development and analytical excellence. With the flexibility of remote work combined with collaborative days in our Manchester, Liverpool, or St Helens offices, you'll enjoy a supportive culture that values your insights and fosters professional growth. Join us to make impactful contributions while benefiting from a strong emphasis on employee engagement and stakeholder collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Change Planning Analyst (12 months) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills as a Change Planning Analyst can directly benefit their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your analytical skills and experience confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Change Planning Analyst (12 months) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Change Planning Analyst role. Highlight your analytical skills and any relevant experience in resource planning or stakeholder engagement. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills can contribute to our long-term goals. Keep it concise but impactful – we love a good story!
Show Off Your Analytical Skills:Since this role involves a lot of analysis, make sure to showcase your proficiency in Excel and any relevant analytical tools. Share examples of how you've used data to drive decisions or improve processes in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NatWest Group
✨Know Your Numbers
As a Change Planning Analyst, you'll be dealing with financial and headcount reporting. Brush up on your Excel skills and be ready to discuss how you've used data to inform decisions in the past. Prepare some examples of how your analysis has led to actionable insights.
✨Understand Stakeholder Dynamics
You'll need to engage and influence various stakeholders. Research the company’s structure and think about how you can tailor your communication style to different audiences. Be prepared to share experiences where you've successfully navigated stakeholder relationships.
✨Showcase Your Analytical Skills
This role requires strong analytical and problem-solving abilities. Bring along examples of complex problems you've solved using data analysis. Think about how you can demonstrate your inquisitive nature and attention to detail during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle change and resource planning. Practice answering scenario-based questions that require you to complete impact assessments or model staffing requirements. This will show your understanding of the role and your proactive approach to challenges.
