At a Glance
- Tasks: Lead exciting change programmes to enhance customer experiences in retail banking.
- Company: Join RBS International, a forward-thinking bank focused on innovation.
- Benefits: Great development opportunities, competitive salary, and a chance to work with cutting-edge technology.
- Other info: Build strong networks and influence decision-making across multiple teams.
- Why this job: Make a real impact by integrating new platforms and improving customer journeys.
- Qualifications: Programme management qualification and experience in delivering complex projects required.
The predicted salary is between 60000 - 75000 € per year.
Join us as a Programme Manager within Retail Account Opening. This is an opportunity for a driven Programme Manager to take on a new, exciting career challenge to lead the RBS International (RBSI) Retail Account Opening Change Programme which will require integrating new platforms and technology into RBSI Retail journeys, enhancing existing platforms to improve the customer experience and realise the RBSI vision. You’ll have the chance to build and maintain a strong network of stakeholders of varying seniority across RBSI and NatWest Group (NWG).
Put your existing project management skills to the test and take advantage of our fantastic development opportunities. If applying for the Isle of Man and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work here to be considered for this role.
What you’ll do:
- Define and lead strategic change programmes, programme and project lifecycles to deliver sustainable business and customer outcomes, while making sure that all governance, risk, finances and resources are managed effectively.
- Define the programme in partnership with stakeholders, defining appropriate objectives, structure and scope and lead the articulation of the financial business case for the programme.
- Contribute to a financial business case for the programme.
- Work with the delivery teams to make sure that appropriate resources are assigned to deliver the programme.
- Build, manage and maintain a positive working relationship with senior stakeholders across multiple franchises and functions, influencing decision making in line with business objectives.
- Manage programme level risks, assumptions, issues and dependencies.
- Understand the impacts other programmes may have and manage the dependencies.
The skills you’ll need:
- Hold an appropriate programme management qualification such as MSP or Agile.
- Demonstrated success in delivering complex, multi-year, multi-million-pound programmes with effective cost management against budget.
- Experience of delivering strategic programmes that support the business strategy and its growth agenda.
- Extensive experience delivering programme management within complex technology environments, spanning large-scale platforms including new, legacy, and end-of-life systems, and successfully integrating these into cohesive, end-to-end delivery journeys.
- Strong experience in both business and technology change governance, including cloud governance, with a clear understanding of controls, decision frameworks, and regulatory expectations within complex operating environments.
- Proven capability in authoring, shaping, and presenting high-quality decision papers (including Carta papers) to senior governance forums and executive committees, enabling informed, strategic decision-making.
- Extensive experience of operating in Idea-to-Value (I2V) delivery models, demonstrating the ability to manage risk effectively as part of a broader, end-to-end change journey from concept through to value realisation.
Programme Manager, Retail Account Opening in London employer: NatWest Group
At RBS International, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Programme Manager in the picturesque Isle of Man, you'll benefit from our commitment to employee development, with access to fantastic growth opportunities and a supportive network of stakeholders. Join us to lead transformative change in retail account opening while enjoying a balanced work-life environment in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager, Retail Account Opening in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your project management qualifications and experiences. Use specific examples of how you've successfully delivered complex programmes to really impress them.
✨Tailor Your Approach
Every company is different, so tailor your conversations and networking efforts to align with their values and goals. Research RBSI and NatWest Group to understand their vision and how you can contribute to it – this will make you stand out!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at RBSI.
We think you need these skills to ace Programme Manager, Retail Account Opening in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Programme Manager role. Highlight your project management qualifications and experience with complex programmes, especially in technology environments. We want to see how your skills align with our vision!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve successfully delivered strategic programmes and managed risks. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your background makes you a perfect fit for leading the Retail Account Opening Change Programme. We love enthusiasm!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NatWest Group
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management qualifications like MSP or Agile. Be ready to discuss how you've successfully delivered complex, multi-year programmes in the past, especially in technology environments. This will show that you’re not just familiar with the theory but have real-world experience.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've built and maintained relationships with senior stakeholders. Think about times when you influenced decision-making or managed expectations across different functions. This is crucial for the role, so having specific anecdotes will help you stand out.
✨Demonstrate Your Financial Acumen
Be ready to talk about your experience in contributing to financial business cases. Highlight any instances where you’ve managed budgets effectively and delivered value against costs. This will show that you understand the financial implications of your projects and can deliver sustainable outcomes.
✨Understand the Bigger Picture
Familiarise yourself with the RBSI vision and how the Retail Account Opening Change Programme fits into it. Be prepared to discuss how you would align your programme objectives with the overall business strategy. This shows that you’re not just focused on the details but also on how they contribute to broader goals.
