At a Glance
- Tasks: Lead product development by prioritising customer needs and delivering innovative solutions.
- Company: Join a forward-thinking company focused on exceptional customer experiences.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact on customer journeys and drive innovation in product development.
- Qualifications: Passion for customer needs, problem-solving skills, and experience in digital design.
The predicted salary is between 50000 - 65000 £ per year.
Join us as a Product Owner. Working with the Product Manager for your mission, your time will be split between discovery and delivery and you will be tasked to find the best solutions to prioritised customer and business problems. You’ll be putting the customer at the heart of our plans and constantly improving their journey. This is an opportunity to make sure all aspects of our customer journey deliver an exceptional customer experience.
What you'll do
- Collaborate with your team on prototyping and validating potential solutions to customer problems, establishing that proposed features are valuable, usable, feasible and compliant with policies and regulations.
- Create a strategy for your assigned product areas, and act as the go-to person for information and updates on your product area.
- Analyse research and data, talk to customers and review feature requests.
- Prioritise the squad backlog, deciding what gets worked on and in what order in consultation with the cross-functional team and stakeholders.
- Split epics into detailed user stories and feature specifications in Jira for the team to pick up and build.
- Work with your Engineering Manager and technology leads to set objectives for sprints and ensure the quality of output, making sure that product governance processes are adhered to, with a focus on risk and regulatory compliance.
The skills you'll need
- A passion for understanding customer needs and a problem-solving mentality.
- A successful track record of digital design, delivery and operations.
- Experience using AI to drive better customer outcomes throughout the product lifecycle.
- Ability to conduct customer research, map out customer journeys and identify opportunities.
- Experience in delivering products or features that protect customers from Fraud or Financial Crime.
- An understanding of small business customers' needs and how we can serve them digitally.
- Strong stakeholder management, communication and interpersonal skills.
- A technical background with a fundamental understanding of product, software development and UX.
- An understanding of technologies across mobile, web and APIs.
Product Owner in London employer: NatWest Group
As a Product Owner at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and customer satisfaction. We offer exceptional employee growth opportunities, including access to cutting-edge technology and training, all while being part of a team that values your insights and contributions. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product ownership. Think about how you would tackle customer problems and improve their journey, as this will show your passion and understanding of the role.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. Highlight your experience in digital design and delivery, especially any projects where you've used AI to enhance customer outcomes. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Product Owner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with customer journeys and problem-solving, as these are key to what we’re looking for.
Showcase Your Passion:Let us see your enthusiasm for understanding customer needs! Share examples of how you've improved customer experiences in previous roles, especially if you’ve used AI or digital solutions.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible to make your achievements stand out, and ensure your language is easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at NatWest Group
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product you'll be working on. Familiarise yourself with its features, customer feedback, and any recent updates. This will not only show your enthusiasm but also help you discuss how you can improve the customer journey.
✨Prepare for Customer-Centric Questions
Since the role focuses heavily on understanding customer needs, be ready to discuss your approach to customer research. Think of examples where you've successfully mapped out customer journeys or identified opportunities that enhanced user experience. This will demonstrate your problem-solving mentality.
✨Showcase Your Collaboration Skills
As a Product Owner, you'll be working closely with cross-functional teams. Prepare examples that highlight your stakeholder management and communication skills. Discuss how you've collaborated with engineers, designers, and other stakeholders to deliver successful products.
✨Demonstrate Your Technical Understanding
Having a technical background is crucial for this role. Brush up on your knowledge of software development, UX principles, and relevant technologies. Be prepared to discuss how these elements influence product decisions and how you can leverage them to drive better customer outcomes.
