At a Glance
- Tasks: Support the implementation of Operational Resilience and improve business processes.
- Company: Join NatWest Markets, a leader in financial services with a focus on resilience.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and stakeholder engagement.
- Why this job: Deepen your knowledge of Operational Resilience while making impactful contributions.
- Qualifications: Strong communication skills and understanding of financial services required.
The predicted salary is between 56700 - 69300 £ per year.
Join us as an Operational Resilience Support Manager. In this specialist role, you'll support the implementation and ongoing evolution of the Operational Resilience framework within NatWest Markets.
We're looking for someone with a strong understanding of NatWest Markets, or experience gained within a Markets business, who can analyse complex information and translate it into clear, actionable insights. This is an excellent opportunity to deepen your knowledge of Operational Resilience while building on your Markets understanding and stakeholder network.
What you'll do:
- Support the delivery, embedding and continual improvement of Operational Resilience across NatWest Markets.
- Work closely with business, technology and functional teams to ensure that resilience considerations are effectively integrated into decision-making and business change activities.
- Understand complex business processes, products, services and dependencies, analysing information from multiple sources, and articulating findings and recommendations clearly to a wide range of stakeholders.
- Provide guidance, from an Operational Resilience perspective, on the proposed designs of new or changing products, processes, and IT services, providing feedback and challenge.
- Collaborate with your team to provide insights into best practice and use analysis, experience, and judgement to provide a view of resilience.
- Act as a trusted adviser to establish strong relationships with business and functional leads.
- Support the development of resilience plans and ensure they are, and remain, fit for purpose.
The skills you'll need:
- Strong influencing, communication and collaboration skills, and the ability to operate effectively at all levels.
- A good understanding of financial services, and experience in IT or operational risk management.
- A good knowledge of NatWest Markets (NWM) or other Markets business with a strong understanding of products, services, processes and operating models.
- Good knowledge of key technology services and service delivery and management disciplines.
- An excellent understanding of operational resilience disciplines and regulatory expectations.
- Good knowledge of risk management and controls in financial services.
Hours: 35
Job Posting Closing Date: 18/08/2026
Ways of Working: Hybrid
Operational Resilience Support Manager in London employer: NatWest Group
Coutts & Co is an exceptional employer, offering a unique opportunity to join a leading Private Banking and Wealth Management firm during a pivotal growth phase. With a collaborative work culture that prioritises professional development, employees are encouraged to influence strategic decisions while receiving support from senior leaders. The role of Managing Legal Counsel not only provides a platform for impactful legal work but also fosters an environment where innovation and efficiency are valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Resilience Support Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like NatWest Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Operational Resilience Support Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NatWest Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on NatWest Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at NatWest Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NatWest Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at NatWest Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former NatWest Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
